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Thread: My Audi App not working/ November 2019

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  1. My Audi App not working/ November 2019 
    #1
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    Hi All
    is the MyAudi app having another of it's holidays?

    I have been unable to make this communicate with the car in the past several weeks. The message this morning is "User Management could not be undated" Server error: The server sent an invalid response" on the android app.

    In the web interface it shows data that was accurate several weeks ago.

    My car also requested a User login, the first time in 2 years, so I did this via the PIN code and it looks happy, came up with my user ID, etc it's on line for news.

    Am I missing something: I have to say the MMI interface when it comes to "User Management" is a dogs breakfast WRT usability..????
     
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  2. Re: My Audi App not working/ November 2019 
    #2
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    Certainly my online access and the iOS app seem fine
    muaudi.jpg
    Daytona Grey SQ7, Full Xpel PPF coverage with Gtechniq Halo
     
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  3. Re: My Audi App not working/ November 2019 
    #3
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    Thanks for that.
    It looks like my Q7 does not want to communicate with the server. I deleted the Audi Connect user, reset to factory settings and started again. I input my user ID and the 10 digit Key Code but it insists there is a code error.

    I think something like this happened when the car was new and Audi had to perform some hard reset, or it might have been back at the server.

    I will try again at the weekend.
     
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