Noise coming from toothed belt area - cambelt tensioner?

[Huxleyjohn]

Car is 3.5years old, 48k miles.
Still with main dealer servicing . In for oil service and brake fluid change yesterday .
Received the following advisory
"Noise coming from toothed belt area. Possibly cambelt tensioner. Requires further investigation"

Anybody else had this?

They wanted to charge £60 to investigate.
Upon collection, I agreed to follow up later with another service booking.
The thing is, cambelts should be replaced 5years/100k miles so should I be worried?

Do I trust them to investigate or go to an independent VW specialist for hopefully a better cost outcome ?

[Huxleyjohn]

Took car back into dealer for inspection.

Required a new cambelt and tensioner, as car is only 3.5yo and 50,000 miles, VW have paid the bill under warranty.
Good news.
Glad I followed up with the main dealer
Whether there are others out there with dodgy belts, I think that's an expensive failure avoided

[UMEL]

So why did they want £60 to investigate if its under warranty...

[Huxleyjohn]

Its out of warranty, cos its over three years old.
Perhaps warranty is the wrong word, more goodwill. If its not due until 5years/100k, then maybe that's why they took it upon themselves to do it. At end of the day, the dealers'always happy to do work for VW.

[A320Driver]

Hi everyone
My first post here. I've owned many VWs over the years and always been happy with them.

I have a 16-plate 2.0 diesel estate. Very similar to the post above, after its 50k service an advisory has been raised for 'noisy water pump'. They have quoted me £549 for new cambelt and pump (due next year).

I phoned a few local specialists, and they keep mentioning an electrically driven water pump? Seems very unusual although I gather that some cars have an auxiliary electric pump used for cooling when the engine is off.

Then I spotted this thread which makes me wonder if it is the tensioner?

Should I go back to VW and query this? The far is only 9 months out of warranty with FVWSH so maybe there is scope for a sympathetic claim....?

Any advice much appreciated.

[Huxleyjohn]

I would definitely push for a warranty / goodwill claim if its not offered. My dealer replaced the belt for free as described above, so if it's gone ahead of the normal maintenance interval then create a fuss. I reckon this must be a known issue, because they did mine for free which at the time i wasn't expecting.