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Thread: Brand New S7 Vorsprung missing the Parking Assist Feature

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  1. Brand New S7 Vorsprung missing the Parking Assist Feature 
    #11
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    Unfortunately the myAudi app can’t recover the vehicle details for some reason. When I try it throws a fit and returns a server error...



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  2. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #12
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    I now have my car and can confirm it does not have that feature either. I went in to MyAudi in the website rather than the app and it listed all the features of the vehicle and that Pack was not one of them.

    So looks like it is more of a mis-selling issue rather than it being left off by mistake when being built.

    How did you get in with Audi?
    VW Passat GT 4 Motion 2.0 BiTdi, '16MY in Midnight Blue, keyless entry, memory seats, active info display and Discover Nav Pro
    Audi A7 20MY Vorsprung 3.0tdi in Daytona grey, with optional rear cup holders! (Previously A7 16my S Line)
     
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  3. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #13
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    I’m still working on it. They are being very evasive at the moment especially since I mentioned that I think they might have breached my statutory rights under the Consumer Rights Act.

    I’ve had a look at the complaints procedures listed on the Audi website and they mention they are regulated by The Motor Ombudsman. If I don’t hear anything in the next couple of weeks I think I might raise it through them.

    Did you ask about it when you picked it up? What was their explanation?


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  4. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #14
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    I did ask (with this forum post in mind!). Yes I was told that it isn’t on any of the newer models and only was on one of the still to be updated ones (think it was A3).
    VW Passat GT 4 Motion 2.0 BiTdi, '16MY in Midnight Blue, keyless entry, memory seats, active info display and Discover Nav Pro
    Audi A7 20MY Vorsprung 3.0tdi in Daytona grey, with optional rear cup holders! (Previously A7 16my S Line)
     
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  5. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #15
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    Thanks El Cap! Why still have it listed on the description and why is it still different? I think it is misleading prospective purchasers which is wrong.

    Also, it’s still on the Audi Germany site so not being discontinued over there!

    I just want what I paid (am paying) for at the end of the day.

    Thanks for the reply. I’ll let you know if anything changes.


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  6. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #16
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    How did you get on with this - any result?

    Also on the topic of missing features I was wondering do you have a virtual button on the lower MMI for the sunroof blind? It is mentioned in the manual but I don’t have one.
    VW Passat GT 4 Motion 2.0 BiTdi, '16MY in Midnight Blue, keyless entry, memory seats, active info display and Discover Nav Pro
    Audi A7 20MY Vorsprung 3.0tdi in Daytona grey, with optional rear cup holders! (Previously A7 16my S Line)
     
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  7. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #17
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    Hi El-Cap...

    Still trying to deal with Audi UK dragging their feet over it. I missed two calls from the Customer Service Manager and they threatened to close the case as resolved even though I attempted to call him back both times and left messages with his colleagues.

    I received a text message to confirm that they had received my most recent email and that they are still trying to speak with the New Sales Manager at the Audi Centre I bought the car from but I am still maintaining that the car has not been mis-sold by the centre but that it is just missing a feature which it’s meant to have.

    With regards to the blind button, I definitely don’t have one of those on the MMI. As far as I knew it was all controlled from the switch in the roof panel??? I will check my manual though but if you could let me know the page you found that on it would be useful.

    Hopefully I’m expecting a call tomorrow regarding the Park Assist. I’ll update here again then.

    Happy New Year!


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  8. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #18
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    Looked again at my handbook and the blind button isn’t there so apologies.
    Think it is something they get in the US.

    Also I am missing a button for Lane Assist but that isn’t in the manual either. But strangely I know of people who definitely have that as a button. Maybe it was withdrawn with the latest software?

    My manual does go on at length about the Parking Plus that neither of us have got though!
    VW Passat GT 4 Motion 2.0 BiTdi, '16MY in Midnight Blue, keyless entry, memory seats, active info display and Discover Nav Pro
    Audi A7 20MY Vorsprung 3.0tdi in Daytona grey, with optional rear cup holders! (Previously A7 16my S Line)
     
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  9. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #19
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    The Lane Assist button should be on the end of the indicator stalk??

    Still waiting for a call back regarding the Park Assist. I had another text today to let me know that they are still trying to get hold of someone at the dealer.


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  10. Re: Brand New S7 Vorsprung missing the Parking Assist Feature 
    #20
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    This thread makes me feel uneasy to be honest. Around summer I intended to order an S7 Vorsprung from new - now hearing that there is a feature I actually wanted, doesn't potentially exist is worrying. I am not sure how I would react when you spend £90k on a car just to hear they have discontinued certain features. Besides, the current S7 was just released last year. I tried to contact Audi myself now trying to get this confirmed because I worry what else is being sold that doesn't exist ?

    Not sure it would be a deal breaker - but I am sure I will keep an eye on it and make sure I make the dealer VERY uncomfortable at hand over in case it really isn't there.

    Edit:

    Just got that :

    "However, we have looked into your query in quite a bit of detail. It appears that the S7 Vorsprung comes with the Parking System (front and rear sensors) option as standard but, not the Parking Assistance Pack.
    We appreciate that this option is showing on the online configurator; as this is maintained by our Product Team in Germany, it sometimes reflects non-UK options. We have reported this to them to make them aware of this particular option showing on the configurator.
    In the meantime, we can confirm that our approved Audi Centres have the most accurate and up to date configurators on-site; the Parking Assistance Pack option is not included on their configurator. Therefore, only the Parking System (front and rear sensors) option will be available as standard for the S7 Vorsprung. We are sorry for any disappointment this may cause."

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