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Thread: 2021 A7 data connection/infotainment services

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  1. 2021 A7 data connection/infotainment services 
    #1
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    I’m a bit confused,

    My new Audi has an embedded SIM, and you can also purchase data packages.

    Do the infotainment services - news, weather etc. - work without purchasing data? No matter where I am (live in Glasgow, which has a good 4G service) there are no bars on the data symbol on the screen. There is the LTE symbol and the little arrows that say data is being transferred but no bars in the signal strength. I cannot connect to any of the infotainment services.

    My car also does not connect with the MyAudi app. I’ve tried to remove me as a key user but it won’t do that either. It did connect and I registered as a key user when I purchased the car last month.

    All this suggests to me that the embedded SIM is either not working or isn’t connecting.

    Any advice or am I doing something wrong?

    Thanks.
     
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  2. Re: 2021 A7 data connection/infotainment services 
    #2
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    Cardiff, Wales
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    I know that with mine everything seemed to work with the myAudi app as soon as I picked up the car before I chose to purchase the data plan. I believe that uses the AudiConnect package which should come as standard for the first three years.


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  3. Re: 2021 A7 data connection/infotainment services 
    #3
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    I have had some problems with the connectivity tecently - not sure if it is my new phone or the latest iPhone iOS. I reset my network settings on my phone which seemed to sort it.

    Essentially you should be able to use your phone as a connection and get all the things you describe - no need for a separate internet package the like in the old A7 which needed a separate SIM.
    VW Passat GT 4 Motion 2.0 BiTdi, '16MY in Midnight Blue, keyless entry, memory seats, active info display and Discover Nav Pro
    Audi A7 20MY Vorsprung 3.0tdi in Daytona grey, with optional rear cup holders! (Previously A7 16my S Line)
     
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