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  1. Setting up e-mail access on MMI? 
    #1
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    Hi all

    I am stumped by the e-mail access on the Q7 MMI. I have a 2017 MY e-tron, so it's got the full MMI, SIM, etc. Embarrassingly, while I have the car 10 months, I never really attempted to setup e-mail access in the MMI.
    My phone is a Galaxy S9+, and all the usual functions work fine: BT calls, Txt messages, music streaming, Android Auto, Spotify, Internet Radio, etc.

    I use the phone data transfer for Audi Connect, I see the news, weather, my phone calendar in the MMI. What I can't get to work is email. All the subscriptions are in date other than Mobile Data, and I don't need that as I use the data allowance on my phone.

    When I scroll to e-mail on the Audi-Connect I get "No mobile phone is connected or no e-mail account has been added"

    As a phone is connected, it's clearly that the account is not added. I did find reference to using the mobile app to do this, but I see no functionality in the "Red" or "Grey" phone app relating to email?

    And as for the web interface!!! What a mess. My favorite feature was the ability to send a location from Google maps on my desktop to the car. Now I can't even get past the Audi login page, it just freezes. ***

    I have not spent much time on this, but Audi will really alienate customers up if this is the best they can do.

    Hugh
    Dublin
     
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  2. Re: Setting up e-mail access on MMI? 
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    I don't get emails any more (I used to, until Audi did whatever it was they did with the MMI and MyAudi)

    I think I'll be moving on from VAG cars for my/our next purchase(s)

    VAG don't seem to care about resolving customer service problems but plenty of other manufacturers do.

    Sent from my SM-G965F using Tapatalk
    Q7 3.0 TDI Quattro (272 HP) S-Line
    (Gone) A6 C6 AVANT 2.7TDI SE MANUAL
    Hers - Mk. VII Golf '15' 2.0 TDI BlueMotion
     
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  3. Re: Setting up e-mail access on MMI? 
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    I'll be honest, I've not tried it in ages, but the only way I got email to work was if my email was setup in the "Native" email app on my android phone. I think on Android its literally called "Email"

    If I have my email running in a 3rd Party App on my phone (I use an app call "Nine") then the MMI won't see the email account. As I obviously use my phone for email a lot more than the MMI system I gave up...

    Andy
    Q7 272PS | ABT Tuned to 325PS / 680Nm | Tech Pack | Dyn Pack | Matrix | Pan Roof | Trailer | Drv+Pass Mem Seats | TV | N-Vision | BOSE | DVD Chger | Homelink | Soft Door Close | Heat+Snd Ins Glass | Priv Glass | Heated Windscreen | Heated Steer Wheel | Adv Key | Elec Boot Cover | Side Assist | Air Susp | Ambient Lighting | Heated+Fold Mirrors | Park Assist Pack | Adv TPMS | Load Fix Kit | Black Turbine Alloys | Matte Black Wrap | ABT Door Leds
     
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  4. Re: Setting up e-mail access on MMI? 
    #4
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    Odd isn't it? I've never had email working on my A7 either. My wife's Q2 works fine and she didn't have to do anything, it just works from a connected phone.
    From Apr 2017 - now: Oct 2016 (66) Audi A7 3.0 TDI quattro (FL - MY17), 272 ps, Black Edition (Tech pack, Parking Pack, Folding Mirrors), Mythos Black.
    Gone - From Oct 2013 - Mar 2017:
    Mar 2013 Audi A6 C7 S-line 2.0TDi Manual, Daytona Grey.
    (Gone) - From Sep 2011 - Oct 2013
    : Sep 2010 Audi A6 C6 S-line Special Ed (Le Mans) 2.0 TDi Manual, Polar Blue./(Gone) - From Sep 2009 - Sep 2011: Sep 2008 Audi A6 C6 S-line 2.0 TDi Auto, Akoya Silver.
     
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  5. Re: Setting up e-mail access on MMI? 
    #5
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    Quote Originally Posted by andyhud007 View Post
    I'll be honest, I've not tried it in ages, but the only way I got email to work was if my email was setup in the "Native" email app on my android phone. I think on Android its literally called "Email"
    Similarly, my Samsung S7 is connected to the car (2017 Q5 S line TFSI) and I see my emails because mine is set up in the "Native" email app also.

    Looks like the best way forward is to use that basic email app all the time.
    2017 Audi Q5 Quattro S line Navarro Blue 2.0 litre TFSI, HBA, Powered Mirrors, QVIA AR790 (2 Channel Dash Cameras), Front & Rear parking cameras with smart interface.
     
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  6. Re: Setting up e-mail access on MMI? 
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    Quote Originally Posted by Frithwood View Post
    Similarly, my Samsung S7 is connected to the car (2017 Q5 S line TFSI) and I see my emails because mine is set up in the "Native" email app also.

    Looks like the best way forward is to use that basic email app all the time.
    I've an S7 too. I must give the native email app a try if it works. As I said my wife didn't do anything and uses the gmail app on her samsung phone. Must be the newer tech in the Q2s.
    From Apr 2017 - now: Oct 2016 (66) Audi A7 3.0 TDI quattro (FL - MY17), 272 ps, Black Edition (Tech pack, Parking Pack, Folding Mirrors), Mythos Black.
    Gone - From Oct 2013 - Mar 2017:
    Mar 2013 Audi A6 C7 S-line 2.0TDi Manual, Daytona Grey.
    (Gone) - From Sep 2011 - Oct 2013
    : Sep 2010 Audi A6 C6 S-line Special Ed (Le Mans) 2.0 TDi Manual, Polar Blue./(Gone) - From Sep 2009 - Sep 2011: Sep 2008 Audi A6 C6 S-line 2.0 TDi Auto, Akoya Silver.
     
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  7. Re: Setting up e-mail access on MMI? 
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    Quote Originally Posted by ragebe View Post
    I don't get emails any more (I used to, until Audi did whatever it was they did with the MMI and MyAudi)

    I think I'll be moving on from VAG cars for my/our next purchase(s)

    VAG don't seem to care about resolving customer service problems but plenty of other manufacturers do.

    Sent from my SM-G965F using Tapatalk
    Same here. Looks like BMW are going to start doing over the air updates.
    MY16 Q7 S line 3.0 TDI (272) - Daytona Grey, Dynamic pack, Technology pack, Parking pack adv, Pan sunroof, Black leather, Bose, Matrix LED, Adv key, Driver/Pass elec memory, Sound insulating windscreen, Elec adj steering column, Heated rear seats, Heated windscreen, Rear side airbags, Audi smartphone interface, Ambient lighting, Heated steering wheel, Heated folding door mirrors.

     
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