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Thread: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack

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  1. No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
    #1
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    Today I got the following message. I have had them in the past and then downloaded the maps offline to save data charges. However today looks like my count is up

    A new navigation database is available: Europe 2018/2019

    No valid licence for the database.

    Please contact your Audi dealer or go to my.audi.com

    IMG_2034.jpg

    From what I have read you get the next 5 updates free of charge on a new car so given my car is just under 3 years that's probably about right.

    However when I go on to my.audi.com I can't find any information other than to download it.

    Anybody with same, enquired with Audi as to see what the cost is or whether they can get it discounted\free?

    If I try a download will it work, I don't want to end installing it only to find that I can't uninstall etc.

    Also on the new beta my.audi.com there is a

    myRoadmusic option now with Amazon music download - anybody know about that?
     
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  2. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
    #2
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    Hi Have seen mentioned on here that if you E-mail Audi UK they tend to extend it free of charge. Try a search of the site, unless anybody else can confirm my suspicion.
    2015 FL S-line 2L ultra & 2003 225 TT Coupe
     
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  3. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    I didn't do it for the map downloads, but the online navigation subscription.
    I gave Audi UK a call, and they put the request through to Audi DE, and a few days later it was back online.

    I have just checked the portal, and the ability to download maps has returned too
     
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  4. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    Thanks,

    well it has allowed me to download it ok but see what happens when I stick it in the car

    Thanks for your replies
     
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  5. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    And the answer is not a lot

    It says invalid media, which is a bit strange but it has written the WMPInfo.xml file it normally does to it.

    I guess its not liking the lack of licence ...

    Time to get onto Audi, who said all licences were activated and I would need to check with my local dealer. Couldn't buy anything other than extended warranty when I checked ....

    Well its booked in for its MOT in a month's time so will check then
     
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  6. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    If you look in the MMI menus, there will be a section that says if you are licenced and if so, when until.

    When I was out of licence, the website wouldn't allow me to download the latest maps (although that was the old site, not the beta one)
     
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  7. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    Quote Originally Posted by GrolschUK View Post
    If you look in the MMI menus, there will be a section that says if you are licenced and if so, when until.

    When I was out of licence, the website wouldn't allow me to download the latest maps (although that was the old site, not the beta one)
    Thanks will check.

    Went back to the old Audi site and that won't allow me to download it with a message "You can buy up-to-date maps from your Audi partner."

    It does allow me to download the most recent one though.

    Audi UK need to update their call support staff me thinks.....

    Wonder how much it will cost?
     
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  8. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    These cars unfortunately are built and design around fleets/lease. It’s no wonder everything works for 3 years then after that they want an arm and a leg for anything out of the ordinary.
    Annoying thing is the tech pack was a pretty expensive option for a big screen and colour dis. The online features were lame at best and now it’s looking like a couple of hundreds for a new map is ridiculous considering everyone can get google maps for free and don’t get me started on the promise of CarPlay as a later dealer fit option. That never happened for early facelifts.
    I find the online stuff a bit better on the merc. At least that tells me if I left the doors unlocked and I can lock/unlock with my phone. Check live data about the car from my phone like fuel level, tyre pressures etc but the hardware in the car is pretty bad and looks like it’s from the 90s. Need to find a car that has best of both these.
     
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  9. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
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    I borrowed a new A7 for the last 2 days with the new virtual cockpit and centre display to see what that was like whilst my car was in for some work doing.

    Did I like it? Yes and no

    Pros

    Navigation and display is very pretty and well done
    Voice control is improved
    No (hardly any) loading time at the start to get to Google maps
    Apple Car Play integration
    Nice driving position
    Radar cruise control and speed recognition set it and forget it

    Cons

    Touch screen - I find myself having to look down, although though there is haptic feedback that does not help you locate the button. Zoom which I use no wheel to turn is a two\three step process now
    Fingerprints !!!!
    Apple Car Play Integration appears to be wired only, what the heck? It has wireless charging but I have to plug it in. BMW offer wireless ...
    If you have Car Play running you can't make calls via the MMI either middle or instrument cluster you have to use the Car play bit and voice controlled appears to be limited . Also when using Spotify the now playing track didn't always appear in the instrument cluster
    SOS - green light is right in my vision on the centre roof and is sooooo bright at night its ridiculous
    Engine - on paper is quick but in reality seemed a bit dull - this is the 340ps Petrol one
    I can see the rainbow effect on the LED lighting on certain colours when moving my head
    They dropped the 4 zone climate control
    Laser lights - good with the matrix option but appeared like the headlights were dirty but weren't as the light had inconsistent brightness level across the lit up area
    The car announces very loudly you have left your phone in the car. That's great but when filling up with fuel I then have to plug and unplug it etc.
    The car has a "Windows" startup sound - can be disabled

    The car was around 65k as specced ....

    Don't know if you could check stuff online or not hadn't tried it

    Would I get one, probably not .....
     
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  10. Re: No Valid Licence for Navigation - Message on Screen - Buy Updates on Tech Pack 
    #10
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    Looking at the way prices have moved up with the new A7 and the A6 (first version now on the configurator), I think wait a year and huge discounts will be available.
    Really not sure myself about all the screens and no buttons.

    Sent from my SM-G930F using Tapatalk
    2016 A6 Avant 2.0 tdi Quattro Black Edition
    2013 A6 Avant 2.0 tdi Black Edition ​gone
    2010 A6 Avant 2.0 TDI Le Mans. gone.
     
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