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Thread: Leaking Pan Sunroof

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  1. Leaking Pan Sunroof 
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    Hoping to get some advice if poss!

    i have a 2014 A6 Avant, and 2 weeks ago I discovered the drivers footwell swimming with water one morning. After doing some research we thought it was the plenum chamber, so my husband cleared it out (there was some crap and debris in there)

    anyway, come Friday and itís wet in the footwell again. Decided to take it to a ĎAudi specialistí on Saturday. He discovers that the water is coming in from the front of the pan roof as the headlining is soaking, itís basically running down the front door pillar and in to the footwell. He tested with some water and it soaked away as it should do, so he fitted a bung to a drain hole in the hopes that would fix it. It didnít. Got in the car the following day and the passenger side footwell is damp, as is the headlining, and then this morning after the heavy rain overnight, the drivers footwell & headlining is saturated. Car currently has a tarpaulin over it til I can get it to a garage.

    my question is, what could it be? I have the option of taking it to a VAG garage this week, or direct to Audi, but Iím guessing Iíll have to pay for Audi to even look at it? Any ideas of cost?! How long is a piece of string kind of question isnít it?!
     
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  2. Re: Leaking Pan Sunroof 
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    From another recent post:

    Quote Originally Posted by neebsta View Post
    The seals for these roofs are terrible, mine is crumbling in places and the car is out of warranty.

    the part itself is £64 plus VAT - then my dealer claimed it's a massive 6 hour job and labour alone would be over £660 excluding VAT

    Has anyone changed a seal? Is it as big a job as Audi make out?
     
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  3. Re: Leaking Pan Sunroof 
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    Have you ever had the pan roof serviced?

    I've got no idea why they would bug the drain holes, that is just going to cause problems.. If anything they should be cleared out.

    There is more than one drain on the roof, so I would invest in getting it fully serviced and checked over.
     
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  4. Re: Leaking Pan Sunroof 
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    Christ, I certainly don’t have that sort of money at the moment! Do you have a link to that thread please?
     
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  5. Re: Leaking Pan Sunroof 
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    Quote Originally Posted by B5NUT View Post
    Have you ever had the pan roof serviced?

    I've got no idea why they would bug the drain holes, that is just going to cause problems.. If anything they should be cleared out.

    There is more than one drain on the roof, so I would invest in getting it fully serviced and checked over.
    No, not specifically the sunroof. Unless it’s checked during the normal service, which I’m certain it isn’t. I’m not convinced the guy actually knew what he was fully doing, so I’m torn between taking it to Audi or a VAG garage here.
     
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  6. Re: Leaking Pan Sunroof 
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    Quote Originally Posted by Mental Minnie View Post
    Christ, I certainly donít have that sort of money at the moment! Do you have a link to that thread please?
    Iím not sure how to post a link Iím afraid, but if you look for, I think, ďPanoramic sunroof seal replacementĒ from about 3 weeks ago you should find it.

    I think I might request a sunroof service at my next service...
     
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  7. Re: Leaking Pan Sunroof 
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    Quote Originally Posted by robes401 View Post
    I’m not sure how to post a link I’m afraid, but if you look for, I think, “Panoramic sunroof seal replacement” from about 3 weeks ago you should find it.

    I think I might request a sunroof service at my next service...
    I found it thanks!

    I wasn’t offered a sunroof service by Audi last year when I had the car serviced at the dealership?!
     
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  8. Re: Leaking Pan Sunroof 
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    Quote Originally Posted by Mental Minnie View Post
    I found it thanks!

    I wasnít offered a sunroof service by Audi last year when I had the car serviced at the dealership?!
    Iíve had the car since new, 3.5 years, and never been offered a sunroof service, but on my service record have Ďsliding roofí noted at first service 18k miles (but didnít pay extra for it). My online service schedule states ďRoof insert panorama sliding roof: Check, clean and greaseĒ every 40k miles or 2 years.
     
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  9. Re: Leaking Pan Sunroof 
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    So an update.

    Took the car to a VAG specialist whom took the headlining apart today. Basically the cassette (I think thatís what itís called) that the pan sunroof sits in is made up of 2 plastic U shapes, joined together. On BOTH sides the joints have split apart. The garage think that itís started to leak and with the cold weather the water has frozen, expanded and split the frame. Itís going to cost over £800 alone for the cassette from Audi, then labour.

    Iím tempted to now take the car to Audi, let them diagnose the same fault and then kick up a fuss. Surely itís not fit for purpose?! The car is under 4 years old.
     
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  10. Re: Leaking Pan Sunroof 
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    Quote Originally Posted by Mental Minnie View Post
    So an update.

    Took the car to a VAG specialist whom took the headlining apart today. Basically the cassette (I think thatís what itís called) that the pan sunroof sits in is made up of 2 plastic U shapes, joined together. On BOTH sides the joints have split apart. The garage think that itís started to leak and with the cold weather the water has frozen, expanded and split the frame. Itís going to cost over £800 alone for the cassette from Audi, then labour.

    Iím tempted to now take the car to Audi, let them diagnose the same fault and then kick up a fuss. Surely itís not fit for purpose?! The car is under 4 years old.
    If the sunroof service is recorded as being carried out when the car was 2 years old, I think it would be a good idea to try and get some goodwill against the cost, without the service you would have zero chance.

    Sent from my SM-G930F using Tapatalk
    2016 A6 Avant 2.0 tdi Quattro Black Edition
    2013 A6 Avant 2.0 tdi Black Edition ​gone
    2010 A6 Avant 2.0 TDI Le Mans. gone.
     
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