No music. Radio or CD

[peter goble]

Today all music has stopped, at first DAB was breaking up on the station I was listening to and now nothing on any radio stations and CD showing as paused. I have tried a reboot of MMI system via "SETUP, LARGE KNOB & UPPER RIGHT SOFT BUTTON" it has rebooted the MMI, but still nothing music wise. Any help would be appreciated.

[B5NUT]

Unfortunately this will require a scan with a diagnostic tool like VCDS which will give you the reason why it's stopped working.

[peter goble]

Just run VCDS and it says it cannot connect to module 47
Address 47: Sound System
Cannot be reached

Address 19: CAN Gateway Labels:. 4L0-910-468.clb
Part No SW: 4L0 910 468 A HW: 4L0 907 468 C
Component: J533__Gateway H06 0060
Revision: 00H06000 Serial number: 1000D077288075
Coding: F7D19F77317A0600
Shop #: WSC 02334 758 00200
VCID: 2D5125CAB45E8C2C83-8078
1 Fault Found:
00463 - Control Module for Digital Sound Package (J525)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 3
Fault Frequency: 1
Reset counter: 12
Mileage: 199877 km
Time Indication: 0
Date: 2018.03.18
Time: 12:36:51

Address 0E: Media Player 1 Labels: 4E0-910-111.lbl
Part No SW: 4E0 910 110 E HW: 4E0 035 110 A
Component: MP3-Changer H46 0390
Revision: 00046006 Serial number: AUZ5ZBG3485967
Shop #: WSC 00000 000 00000
VCID: 1A3BFE16D5D00B94F6-804E
No fault code found.
-------------------------------------------------------------------------------
Address 0F: Digital Radio Labels: None
Part No SW: 4E0 910 563 C HW: 4E0 035 563
Component: DAB-Tuner H41 0830
Revision: 00000001 Serial number: KE1276V7700487
Coding: 0000001
Shop #: WSC 02324 758 00200
VCID: 2447C0EEE7944D645C-8070
No fault code found.


Can anyone help with this

[neilos100]

Just run VCDS and it says it cannot connect to module 47
Address 47: Sound System
Cannot be reached

Address 19: CAN Gateway Labels:. 4L0-910-468.clb
Part No SW: 4L0 910 468 A HW: 4L0 907 468 C
Component: J533__Gateway H06 0060
Revision: 00H06000 Serial number: 1000D077288075
Coding: F7D19F77317A0600
Shop #: WSC 02334 758 00200
VCID: 2D5125CAB45E8C2C83-8078
1 Fault Found:
00463 - Control Module for Digital Sound Package (J525)
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 3
Fault Frequency: 1
Reset counter: 12
Mileage: 199877 km
Time Indication: 0
Date: 2018.03.18
Time: 12:36:51

Address 0E: Media Player 1 Labels: 4E0-910-111.lbl
Part No SW: 4E0 910 110 E HW: 4E0 035 110 A
Component: MP3-Changer H46 0390
Revision: 00046006 Serial number: AUZ5ZBG3485967
Shop #: WSC 00000 000 00000
VCID: 1A3BFE16D5D00B94F6-804E
No fault code found.
-------------------------------------------------------------------------------
Address 0F: Digital Radio Labels: None
Part No SW: 4E0 910 563 C HW: 4E0 035 563
Component: DAB-Tuner H41 0830
Revision: 00000001 Serial number: KE1276V7700487
Coding: 0000001
Shop #: WSC 02324 758 00200
VCID: 2447C0EEE7944D645C-8070
No fault code found.


Can anyone help with this

Do you have an Avant? If so look for a thread called The Day the Music Died.

Sent from my SM-G955F using Tapatalk

[peter goble]

Hi mate not the Avant, 2.7 tdi Quatro saloon

[Gunnark100]

Regardless avant or sedan those amp-s die. Had q7 and b8(saloon) not long time ago, both had bad amp, repair cost was around 200. Run optic test also, you will probably get amp electric error there or both!

[peter goble]

Where about is the amp and how do I do this optic test?