Just got my car back as the front seat cushion(bolster) has completely collapsed. It’s flatter than my old golf that had 180+ks on it.
Took it into a dealer and they looked at it and said it’s not covered under warranty. It’s wear and tear. The car has 25k on it and to me it shouldn’t have a completely flat bolster that offers no support now.
I’m getting really disappointed in Audi. From brakes not covered to now the seat isn’t covered.
The thing is they have worked on the seat before and it’s the same seat I’ve had problems with since I got it.
The customer service is getting to be pretty poor.
Annoying thing is I do like the car and it did very well in the deep snow recently and I can’t think of another car I want to change it to.