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Thread: Online data in Europe problem.

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  1. Online data in Europe problem. 
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    Hi All I am having an issue with data access when outside the UK. Spent the last week in France and also a day trip about 3 months ago both times no online data for Nav or connect but all fine once home.
    I have a Gifgaff (O2) sim in the slot and on my iPhone ( phone data is fine when in France) roaming is selected MMI but as soon as we arrive in France no data but sim connects to service provider and is the same provider as shown on the phone.
    Am I missing something on the MMI ? have checked setup with the manual all appers fine ( have tech pack high not sd card based) using latest map updates. Sim connects at 3g and 4g. Any ideas Thanks in advance
    2015 FL S-line 2L ultra & 2003 225 TT Coupe
     
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  2. Re: Online data in Europe problem. 
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    Quote Originally Posted by Elansear View Post
    I have a Gifgaff (O2) sim in the slot
    I think this is your answer. Check your contract with GiffGaff for the car SIM. Some still do not have roaming enabled despite the rule changes.
     
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  3. Re: Online data in Europe problem. 
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    Is there anything at Gifgaff account level that has roaming blocked on the car's SIM?
    2015 (FL) A6 Avant BE 2.0 Ultra S-Tronic in Daytona - 19" Wheels (makes it 30 VED), Tech Pack, Parking Pack, Matrix Lights, Storage Pack, Advanced Key, and maybe some other things I can't remember
     
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  4. Re: Online data in Europe problem. 
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    Did you stick the car SIM into your phone to see if roaming data really is available on that sim?
    Audi A6 Avant 2016 Black Edition, C7, 3.0TDI 272PS, S Tronic. Tech Pack, Parking Pack, Tow Bar
     
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  5. Re: Online data in Europe problem. 
    #5
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    If it is a PAYG SIM then there could be issues too.
     
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  6. Re: Online data in Europe problem. 
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    Thanks to all so far. Have not put in phone as that would make it micro & do not want it coming apart in the car slot causing problems. Will look into contract but its on the same deal as the iPhone sim. With regard to PAYG its a monthly repeating contract that I can change at any time so not a lack of credit as auto top-up enabled. Thanks so far to all...
    2015 FL S-line 2L ultra & 2003 225 TT Coupe
     
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  7. Re: Online data in Europe problem. 
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    I also have problems, but only in France! I use a German O2 Pay as You Go with LTE/4G that works perfect in Germany, Denmark, Sweden, Poland, Holland, Belgium and UK but since a few months not in France. It used to work in France and then suddenly one day, no more......no idea why. Dealer is scratching his head.
    2017 Audi S6 Avant
    2016 Volvo XC60 T5 R-Design (wife's)
    1987 Volvo 780 Bertone (my classic!)
     
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  8. Re: Online data in Europe problem. 
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    Thanks for that re German sim. Thinking about it we were in Belgium back in May and I think it was ok then but it was only an overnight trip and I knew where I was going.
    2015 FL S-line 2L ultra & 2003 225 TT Coupe
     
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