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Thread: Legal advice needed over dodgy garage

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  1. Legal advice needed over dodgy garage 
    #1
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    Hi quick overview of story, bought a 2011 vw passat cc gt tdi bluemotion dsg from what I thought was a half decent garage(Swansway, Bolton, Lancashire)I got the dsg (manual/automatic) version and was repeatedly assured by the sales rep that the dsg services had been done(i pointed out to the rep that it was very important that it had been done and that I would not purchase a car without), and all the electrics were checked and working correctly.

    I got the car home ran a vcds scan and found, imobiliser fault, aircon fault, electric run on pump fault, went to my local VW dealership the morning after and found out that the dsg had never been serviced, also its a 10 mile run up the motorway to vw dealers, there was bad vibration through the steering and squeeking brakes.

    Based on all this and the fact that the salesman who sold me the car is refusing to talk to me on the phone I made the mistake of taking the car back, handing it over and demanding a refund.

    at this point they informed me that they had sold my trade in car, a week later they have their car back, they have my money and are now refusing to return my money without me first giving them the V5,(they must think iam totally stupid, they want car money and V5).

    Iam now having to rely on family and friends running me round I am out of pocket paying for insurance for a car I no longer have, I have taxed the car I no longer have.

    can anybody offer advice, e.g. free (cheap,the money for the car was a loan so not got much at the moment) legal help,
     
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  2. Re: Legal advice needed over dodgy garage 
    #2
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    Contact your local trading standards department, they should be able to help you.
     
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  3. Re: Legal advice needed over dodgy garage 
    #3
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    As for some advice from the providers of the loan.
    Anthropogenic climate change, the biggest con inflicted on mankind since religion...

    Slava Ukraini
    !


     
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  4. Re: Legal advice needed over dodgy garage 
    #4
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    What was the outcome.
    2013 B7 Passat BlueMotion Sport Estate 2.0 TDi 177PS (CFGC), 6 speed Manual, Metallic Night Blue, Fontana alloys, Start/Stop, RNS-510 (HW H09, SW 5238 V13 maps, 8316) Nav DAB, ACC, XDS, TPM, Westfalia Tow bar, Rear View camera, Keyless Entry, Easy Open/close Electric Tailgate, Park Assist, Electric Parking Brake, DRL's, Amb light, Zebrano wood, Tinted Glass, mud flaps, 61K. Cheat emission software. Nextbase 402G iN-CAR CAM.
     
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