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Thread: MY17 Q7 recall because of rear 2 seats

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  1. Re: MY17 Q7 recall because of rear 2 seats 
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    Quote Originally Posted by satyp View Post
    I do know that on full tank its says to expect 655 miles and get no more 450 miles urban!.. (presumably) because "The Software" thinks I've got the the 85 litre I ordered but I know it's just the 75 litre tank.. Will no for sure one day

    Sent from my PLK-L01 using Tapatalk
    I know what you mean!

    Best when I login to my Audi UK....it shows that my car has 75l tank although I ordered 85l. Then I login to the Polish my Audi and voila it shows 85l! No, I am not kidding!!!
     

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  3. Re: MY17 Q7 recall because of rear 2 seats 
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    Quote Originally Posted by t1sh View Post
    I know what you mean!

    Best when I login to my Audi UK....it shows that my car has 75l tank although I ordered 85l. Then I login to the Polish my Audi and voila it shows 85l! No, I am not kidding!!!
    #samehere. ..everywhere I look.. not sure of Audi's play the tank take.. all bit of a farce !! Not sure of any deeper compliance implications either.. strange

    Sent from my PLK-L01 using Tapatalk
     

  4. Re: MY17 Q7 recall because of rear 2 seats 
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    Quote Originally Posted by andyhud007 View Post
    Yeah, I need to check out what this relates too.. I'll try find out...
    I phoned Poole Audi to enquire if my car needed 'seeing to' ref the seats, as I'd seen it as required in MyAudi. They kindly advised me I needed the seats and the braking upgrade - as above - and would I like to book it in (I didn't buy the car from them but they have never been less than helpful to me in recent years.

    I have had the brakes applied by Audi Presense on a couple of occasions, when there was no reason for the brakes to be applied and suspect it was caused by a curve in the road and a pedestrian, so I'll ask why the upgrade is necessary when I take it in.

    Sent from my STV100-4 using Tapatalk
    Q7 3.0 TDI Quattro (272 HP) S-Line
    (Gone) A6 C6 AVANT 2.7TDI SE MANUAL
    Hers - Mk. VII Golf '15' 2.0 TDI BlueMotion
     

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  6. Re: MY17 Q7 recall because of rear 2 seats 
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    Quote Originally Posted by andyhud007 View Post
    Here is the comment back from my dealer on the notification process for safety issue:

    "Audi UK notify the Centres of all Product Enhancements being released. At every visit to an Audi Centre a check is made to see if there are any Enhancements outstanding for a vehicle, so that they may be carried out during the customers visit.

    If there is a Safety Concern resulting in a Product Enhancement being released, Audi would write directly to customers of affected vehicles, to advise them. The Product Enhancement regarding the seats has only very recently been released, so it may be that Audi are in the process of collating customers details to make contact."


    Maybe we are just jumping the gun....


    This is the thankless stuff comes as no surprise from Brand Audi, they are quick to fire of marketing and sales emails and don't mind being inundated with, however there is no Magical Policy that mandates that audi send alerts it customers on database with such issues. This is because there is no accountability to anyone in the in end. I guess there get out here is the alert is in MYAUDI, but how often to people log in there. may be it SHOULD be fed straight to the MMI or something, considering they are connected. Also not sure why some folk get letters and other don't

    Anyone see this changing with Audi?? :-0

    I'm yet to here from My delears
     

  7. Re: MY17 Q7 recall because of rear 2 seats 
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    I'm going to setup a separate campaign thread but the control unit for brakes / abs is under Campaign code 45E7.

    Issue below:

    "On Audi Q7 vehicles manufactured within a specific period, a software error in the ESC control unit may cause residual pressure in the brake system during a particular operating mode (ACC). The pressure is dissipated when the ignition is switched off.

    Remedy

    A software update of the ESC control unit must be carried out on the vehicles affected"

    I don't know yet how many cars this affects. Remember not every car is affected by every update audi release.


    Hope it helps.

    Andy
    2016 Q7. Nuff Said.
     

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  9. Re: MY17 Q7 recall because of rear 2 seats 
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    Quote Originally Posted by andyhud007 View Post
    I'm going to setup a separate campaign thread but the control unit for brakes / abs is under Campaign code 45E7.

    Issue below:

    "On Audi Q7 vehicles manufactured within a specific period, a software error in the ESC control unit may cause residual pressure in the brake system during a particular operating mode (ACC). The pressure is dissipated when the ignition is switched off.

    Remedy

    A software update of the ESC control unit must be carried out on the vehicles affected"

    I don't know yet how many cars this affects. Remember not every car is affected by every update audi release.


    Hope it helps.

    Andy
    So this reference the same issue as the presense that kicks in when on certain manoeuvres (reversing in my case) when there are no objects that should trigger it in anyway then andy

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  10. Re: MY17 Q7 recall because of rear 2 seats 
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    Honestly Satyp, I dont know. From what I've read its something to do with pressure in the brake lines when Adaptive Cruise Control is on. I dont know much more than that yet, but I'll do some more digging when time allows

    Andy
    2016 Q7. Nuff Said.
     

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  12. Re: MY17 Q7 recall because of rear 2 seats 
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    Quote Originally Posted by ragebe View Post
    I phoned Poole Audi to enquire if my car needed 'seeing to' ref the seats, as I'd seen it as required in MyAudi. They kindly advised me I needed the seats and the braking upgrade - as above - and would I like to book it in (I didn't buy the car from them but they have never been less than helpful to me in recent years.

    I have had the brakes applied by Audi Presense on a couple of occasions, when there was no reason for the brakes to be applied and suspect it was caused by a curve in the road and a pedestrian, so I'll ask why the upgrade is necessary when I take it in.

    Sent from my STV100-4 using Tapatalk
    And this the sort of courtesy car they loan you when you take it in; all Q7 owners should ask their dealer for an R8 as a loaner and settle for the TT as a compromise (although if you get an R8, congrats)


    Sent from my STV100-4 using Tapatalk
    Q7 3.0 TDI Quattro (272 HP) S-Line
    (Gone) A6 C6 AVANT 2.7TDI SE MANUAL
    Hers - Mk. VII Golf '15' 2.0 TDI BlueMotion
     

  13. Re: MY17 Q7 recall because of rear 2 seats 
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    I agree. Poole Audi gave me this as my loan TT

    2016 Q7. Nuff Said.
     

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