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Thread: Audi Connect. And Online Traffic Service

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  1. Audi Connect. And Online Traffic Service 
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    I've just taken delivery of a new A7 Sportback with Audi Connect etc.

    I have a Three 4G data sim in the dash and my iPhone connected via Bluetooth.

    Everything seems to work - can connect to MyAudi, get Googke Earth, connect to car wifi and surf the net on phone, so I seem to have a working data connection.

    However for the life of me I can't get the "Online" symbol to appear at the bottom left. It still says TMC/TMCpro. I have enabled online traffic on both the nav settings and the Audi Connect settings.

    I'm wondering if it's an intermittent service anyway but if anyone has any thoughts I'd be grateful.
    A minor blip on an otherwise fantastic car!

    Incidentally I can't access Facebook or Twitter (not that bothered), or flight/rail info either - maybe that's not avaiable in UK?

    Thanks.
     
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  2. Re: Audi Connect. And Online Traffic Service 
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    Mine takes about 5 mins to show the online symbol. If you have been in for that long, try going into tel, then data settings and make sure you have access granted (can't remember the exact wording) but you basically want that set to always. If you can't find what I mean I'll go and get the exact wording for you from my car.


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    Audi A7, S-line, 313 PS BiTDI Tiptronic, Daytona Grey, heated front and rear seats, Audi connect, quad zone climate control, ski chute and bag, Rear tints, 75 Litre fuel tank, All LED headlights, Night vision assistant, Rear view camera with corner view, Navigation plus, MMI touch, Heads up display, Adaptive Cruise control, Blind spot monitoring and active lane assist. Audi A5 (wifes) My Kit car blog - http://mitchsgbszero.blogspot.co.uk
     
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  3. Re: Audi Connect. And Online Traffic Service 
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    Thanks M1tchy.

    Ive been in longer than 5 mins and still no joy.
    Its set to "without request" on both the data connection on Tel and Audi Connect. Presume that's the same as "always"?
    When I try to activate online traffic license I just get the "could not complete request" .
     
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  4. Re: Audi Connect. And Online Traffic Service 
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    hi Sleepingdog, yes "without request" is what I was after, just couldn't remember the right phrase. Seems like you have a problem with the online traffic license then, its been 18 months since I activated mine so can't remember the exact procedure. Maybe worth a trip back to the dealers?
    Audi A7, S-line, 313 PS BiTDI Tiptronic, Daytona Grey, heated front and rear seats, Audi connect, quad zone climate control, ski chute and bag, Rear tints, 75 Litre fuel tank, All LED headlights, Night vision assistant, Rear view camera with corner view, Navigation plus, MMI touch, Heads up display, Adaptive Cruise control, Blind spot monitoring and active lane assist. Audi A5 (wifes) My Kit car blog - http://mitchsgbszero.blogspot.co.uk
     
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  5. Re: Audi Connect. And Online Traffic Service 
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    Quote Originally Posted by M1tchy View Post
    hi Sleepingdog, yes "without request" is what I was after, just couldn't remember the right phrase. Seems like you have a problem with the online traffic license then, its been 18 months since I activated mine so can't remember the exact procedure. Maybe worth a trip back to the dealers?
    Thanks I will contact them tomorrow.
     
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  6. Re: Audi Connect. And Online Traffic Service 
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    Is the sim new, if yes you may need to enable it in another device first. I have bought the 6gb 90 days sim off eBay and you need to register them first in a phone, once you've done that put it in the dash and all should be ok.
    Audi A7 3.0 bitdi slide black edition, daytona grey, lunar silver seats. Options advanced key, tech pack, led interior lighting, 20inch titanium alloys.
     
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  7. Re: Audi Connect. And Online Traffic Service 
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    Quote Originally Posted by tonye60 View Post
    Is the sim new, if yes you may need to enable it in another device first. I have bought the 6gb 90 days sim off eBay and you need to register them first in a phone, once you've done that put it in the dash and all should be ok.

    I've tried an old sim and a new sim, both allow me to access weather/news etc on Audi Connect, and Google Earth, so I presumed they were both providing an active data connection - though I may be wrong?
    When I go onto MyAudi website I have a list of services available - online traffic information, Twitter, map update, MyAudi special destinations, online news, picturebook navigation, destination entry via Google maps & destination entry via MyAudi.

    The latter says it is not active and that the licence has expired? Similar thing with Twitter.
    The online traffic information doesn't say whether it is active or not (the little green icon is neither there nor greyed out).

    I missed a call from Audi Exec UK yesterday enquiring about my issues so will call him back today. I still can't activate the licence in the car, or get MyAudi destinations called up - the latter just says the server isn't responding.
     
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  8. Re: Audi Connect. And Online Traffic Service 
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    I'm sorry can't help then, I know on mine is say licence expires 22/12/17, exactly three years on from delivery.
    Audi A7 3.0 bitdi slide black edition, daytona grey, lunar silver seats. Options advanced key, tech pack, led interior lighting, 20inch titanium alloys.
     
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  9. Re: Audi Connect. And Online Traffic Service 
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    Thanks anyway!
     
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