Hey Guys,

I recently bought a Phaeton 08 Model - 5 Seats. I love the drive on the car and am a big fan, however i have started to notice lots of little problems (which is irritating) i'm not a DIY kind of guy but really would like someone to recommend any specialists VW official or not that i could trust with my car that will know what they are doing.

I went to one 'VW Specialist' and walked out.. because in his words 'i don't see these cars very often' - doesn't fill me with confidence!

When i bought the car i noticed that the wooden Vents covers were all up and open (i had seen in the videos that they opened and closed with the start of the car) anyway, it transpires that one of the previous 2 owners had stuck screws to keep them open - i removed one of the screws and the wooden vent cover just fell down (and will no longer open unless i force it up).

Anyway push come to shove, it appears that the car does not even blow out hot air any more - it is clearly heating as i can feel the warmth coming through (probably forced through the gaps in some of the vents.) and the other 3 that i haven't touched are all still up but are no longer blowing air.

Randomly on a few occasions i have placed the car in reverse and randomly they will start blowing out hot air (or any air!) and it works - but then switch the off and back on again and it stops again.

so wondering if anyone knows any VW PHAETON specialists and not necessarily VW specialist in the UK - i dont mind traveling but would prefer london / south east if possible.