Notices
 
 

  

User Tag List

Thread: Volkswagen 12 year corrosion warranty

Results 1 to 10 of 10
  1. Volkswagen 12 year corrosion warranty 
    #1
    Join Date
    Oct 2007
    Posts
    31
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    0 Post(s)
    Volkswagen 12 year corrosion warranty
    Anyone know anything about this or had any experience of claiming.
    My cousin has a 54 plate golf GTTDI which has a fair bit of rust for its age.
    Anyway took it to VW body shop who checked the paint thickness with a paint depth
    gauge and confirmed that the areas with rust had not been painted. One wing has been but is not rusted.
    The guy submitted his report and we got a reply back saying VW will not cover it as the car has been painted.
    I tried to email the VW warranty administrator but the email kept bouncing back so I wrote a recorded delivery letter
    explaining that the car is on original paint apart from one wing which does not need painted anyway.
    Also told then the car had been inspected by an independent insurance approved body shop who confirmed this.
    Letter was end of last year but they failed to reply.
    What next?
     
    0 0 0
     

  2. Re: Volkswagen 12 year corrosion warranty 
    #2
    Join Date
    Nov 2009
    Location
    UK
    Posts
    23,543
    Post Thanks / Like
    Mentioned
    1 Post(s)
    Tagged
    1 Thread(s)
    Quoted
    46 Post(s)
    If you search the forum for 'corrosion' you'll see this is a well documented subject.
     
    0 0 0
     

  3. Re: Volkswagen 12 year corrosion warranty 
    #3
    Join Date
    Sep 2011
    Location
    glasgow scotland
    Posts
    271
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    0 Post(s)
    take it to your local vw dealers and let them appeal it and download the bulletin on the rust thread as ammunition if all else fails send customer services a letter before legal action and take them to small claims court for cost of repairs
     
    0 0 0
     

  4. Re: Volkswagen 12 year corrosion warranty 
    #4
    Join Date
    Oct 2007
    Posts
    31
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    0 Post(s)
    Thanks for the replies
    I don't think my local VW dealer will appeal it as they cant even be bothered to reply to letters.
    Some links to relevant threads and VW bulletin on the rust issues would be appreciated.
     
    0 0 0
     

  5. Re: Volkswagen 12 year corrosion warranty 
    #5
    Join Date
    Nov 2009
    Location
    UK
    Posts
    23,543
    Post Thanks / Like
    Mentioned
    1 Post(s)
    Tagged
    1 Thread(s)
    Quoted
    46 Post(s)
    If you read the long thread if you search you'll find that some are successful getting it repaired.


    Sent from my iPhone using Tapatalk
     
    0 0 0
     

  6. Re: Volkswagen 12 year corrosion warranty 
    #6
    Join Date
    Feb 2009
    Location
    Glasgow UK
    Posts
    3,416
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    3 Post(s)
    Quote Originally Posted by MAZI View Post
    Thanks for the replies
    I don't think my local VW dealer will appeal it as they cant even be bothered to reply to letters.
    Some links to relevant threads and VW bulletin on the rust issues would be appreciated.
    Hi Mazi,
    a quick search would have immediately thrown up the major thread re this issue...........It is long and involved and posted into by many, a really well doscumented issue that VW have been trying to dodge for a long time & contiue to do so.

    You will have a fight on your hands....

    I'm surprised no one has simply added a link for you, but anyway, please see below.....

    Please Help front wing corrosion

    Page 4 & post #33 I think it is has the tsb you may be looking for

    Rear, read and re read this thread for all the info you need

    Good luck

    MY2008 (58) XJ X358 2.7 Tdvi Sovereign
    LWB remapped to 245bhp, Black, Ivory leather interior with black piping, 20" Alloys
    MY2007 Audi A6 2.0 Tdi SE (BRE)
    176bhpStratos Blue.Front & Rear park assist,Comms Pack High,19" RS4 alloys,Rear tints,Dipped bulbs 80W,Mainbeams & Foglights 100W,Number plate LED's,Interior LED's
     
    0 0 0
     

  7. Re: Volkswagen 12 year corrosion warranty 
    #7
    Join Date
    Aug 2013
    Location
    Dalry - Ayrshire-Scotland
    Posts
    496
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    30 Post(s)
    Have a story on this. Wife's 2005 Golf GTI. Getting serviced 4-5 mths ago at Arnold/Clark Linwood. Had usual rust developing around front wheel arches (plastic liner rubbing against wing etc) In the passing asked service advisor to recommend a good body shop. Within minutes there warranty tech was in car measuring paint thicknesses and filling out form. All with no push from me. Booked into Glasgow Vw body shop. Two new wings and paint job later: car is back to looking great. That's a £1000 + repair at no cost or push from myself. I was amazed/gob smacked/ grateful. Was the dealer we bought the car from new etc.


    Sent from my iPhone using Tapatalk
    A6 Black Edition - 2014 - 2.0 TDI Manual
    Daytona Grey Pearl, Full LED Headlights, Technology Pack, Advanced Key
    4 Zone Climate Control & Heated Seats, Colour DIS, Lighting Pack - LED Ambient Lighting.
     
    0 0 0
     

  8. Re: Volkswagen 12 year corrosion warranty 
    #8
    Join Date
    Aug 2017
    Location
    Glasgow
    Posts
    1
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    0 Post(s)
    can anyone help?
    I own a vw golf 09plate it has rust forming on the bootlid quite noticeable and also on wheel arch. spoke to vw who basically are coming up with an excuse for everything ie stone chip, defect in paint etc in order to avoid fixing this under watranty
     
    0 0 0
     

  9. Re: Volkswagen 12 year corrosion warranty 
    #9
    Join Date
    Jan 2007
    Location
    Aberdeen
    Posts
    1,556
    Post Thanks / Like
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    63 Post(s)
    Hi, try posting in the forum for your model (Mk5 or 6?) where you will probably get more response and hopefully some answers. For the paint to be defective it has to be from the inside out. If you could also add a couple of photos it might help guys get an idea of the damage.
    Good luck.
    Current- A6 C8 40 tdi quattro s line Daytona Grey
    Gone-S3 sportback, A6 C7 biturbo saloon,A4 B 8.5 avant, A6 C6 3.0 tdi Quattro saloon, A6 C5 2.8 Q Avant
     
    0 0 0
     

  10. Volkswagen 12 year corrosion warranty 
    #10
    Join Date
    Aug 2013
    Location
    Dalry - Ayrshire-Scotland
    Posts
    496
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quoted
    30 Post(s)
    I would add that paintwork can become defective because of being affected(seal broken etc) by other car parts/fittings that are part of the original construction. My success in this area was because VW had an established fault/issue in the way inner wheel arch plastic covers were fitted rubbing against the painted wheel arch edges. (heard of other Audi drivers being successful here) This was an issue with circa 2005 cars: They have since solved this issue.

    I would also add that IMO dealer loyalty would aid you here ( did you buy the car from them .. was it new etc)


    Sent from my iPhone using Tapatalk
    Last edited by Gmonster; 31-08-2017 at 08:08 PM.
    A6 Black Edition - 2014 - 2.0 TDI Manual
    Daytona Grey Pearl, Full LED Headlights, Technology Pack, Advanced Key
    4 Zone Climate Control & Heated Seats, Colour DIS, Lighting Pack - LED Ambient Lighting.
     
    0 0 0
     

Similar Threads

  1. Corrosion - how good are Audi at honouring the 10 year anti corrosion warranty?
    By neebsta in forum Audi A4 - B8 Forum - 2008 - 2015
    Replies: 10
    Last Post: 22-05-2014, 08:01 AM
  2. Question 12-year corrosion perforation limited warranty
    By Irri_Tant in forum Passat - B5 Forum - 1997 -2005
    Replies: 3
    Last Post: 02-05-2013, 10:43 AM
  3. VW Corrosion Warranty
    By bigstuff in forum Passat - B6 Forum - 2005 - 2010
    Replies: 11
    Last Post: 29-05-2012, 03:09 PM
  4. 12 year corrosion warrenty
    By nskeates in forum Audi A6 - C5 Forum - 1998 - 2004
    Replies: 11
    Last Post: 31-01-2011, 02:58 PM
  5. Question Corrosion Warranty
    By John140 in forum Audi A4 - B7 Forum - 2005 - 2008
    Replies: 2
    Last Post: 19-01-2011, 10:08 PM
Bookmarks
Bookmarks
Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


 



  


Disclaimer: VW Audi Forum is an "independant enthusiast website", administered in line with guidelines supplied by VAG in the UK, and is in no way related to any of the Worldwide Volkswagen,Audi,Seat,Skoda,Bentley,Bugatti,Porsche or Lamborghini group of Companies. For official up to date information on any of there vehicles, please visit the official websites. Any comments made throughout this website, are the views of the respective poster, and in no way represent the views of the VW Audi Forum Administration, or the worldwide Volkswagen & Audi Group of companies.


VW Audi Forum do not vet and are not responsible for any information which is posted in this forum. All content is viewed and used by you at your own risk and we do not warrant the accuracy or reliability of any of the information.


Copyright: Certain "words", "phrases" and "Images" used on this website by the Administration are "Copyright" of Volkswagen GB, Volkswagen AG (Germany), Audi GB, Audi AG (Germany), Volkswagen Motorsport GB, Volkswagen Motorsport AG (Germany), Audi Motorsport AG (Germany), Volkswagen Racing GB, Bentley, Bugatti, Porsche and Lamborghini. No image can be replicated by anyone WITHOUT the relevant Companies written permission.


All trademarks and copyrights remain property of their respective owners.

No part of the VW Audi Forum website or forum may be reproduced without written permission from the site administration


PLEASE NOTE - PERSONAL ABUSE, ABUSE AGAINST THIS OR ANY OTHER WEBSITE OR ANY COMPANY WILL NOT BE TOLERATED. OFFENDERS WILL BE MODERATED OR EVEN BANNED.


This website and forum are best viewed at a minimum resolution of 1024 by 768.



  



- VW AUDI Forum - The #1 Volkswagen (VW) Group Forum - Volkswagen (VW) - Audi - Seat - Skoda - Bentley - Bugatti - Lamborghini - Porsche - Scania - MAN - Ducatti - VW Audi Forum -


- www.vwaudiforum.co.uk - www.vwaudiforum.co.uk -