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Thread: Anti-Perforation Warranty 6 or 12 Years?

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  1. Anti-Perforation Warranty 6 or 12 Years? 
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    Help. My 7 (22/05/2000) year old Golf has bubbling wings. Does anyone know the warranty length for these cars. Is it galvanised or non-galvanised? Thanks
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    Quote Originally Posted by VW
    All current Volkswagen vehicles are fully protected during manufacture against rust attacking the internal cavities of the bodywork for 12 years from the date of first registration (six years for Sharan models) by our Body Protection warranty.
    They'll claim it's a paint defect first and say it's not covered so you need to keep at it.

    I presume you've not had any part of it resprayed? They check for paint depth and so on too, so just be ready.


    Considering selling my VCDS KEY-USB interface. If you're interested please contact me via PM or email.
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  3. #3
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    Thanks MYCARSAVW. The car is totally original from new. I am the only driver and it has never been in any type of accident in any form. There has been no respray nor touching up. I'm still confused though, is it galvanised or not galvanised? Also it can't be a paint defect because the back arches are the same. Thanks.
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  4. #4
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    It's galvanised, sorry, I missed that part off.

    Good luck, keep us posted.


    Considering selling my VCDS KEY-USB interface. If you're interested please contact me via PM or email.
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    Update- confirmed by phoning direct to VW (UK) and they said 12 years as it is a galvanised car. Booked into local dealer Tues PM to see it and I will not back down from any silly reasons they give me. Cheers.
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  6. What di I do next? 
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    What do I do next? It has happened. The dealer has stated that it is not perforating from the inside out??? so therefore it is not covered. They said that water has got in between the paint and the metal but not from the inside. Where do I go from here?
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    Quote Originally Posted by gun_mender@hotm View Post
    What do I do next? It has happened. The dealer has stated that it is not perforating from the inside out??? so therefore it is not covered. They said that water has got in between the paint and the metal but not from the inside. Where do I go from here?
    complain

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  8. #8
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    Quote Originally Posted by gun_mender@hotm View Post
    What do I do next? It has happened. The dealer has stated that it is not perforating from the inside out??? so therefore it is not covered. They said that water has got in between the paint and the metal but not from the inside. Where do I go from here?
    Well there's a surprise!

    Quote Originally Posted by eshrules View Post
    complain
    Yup, open a case with VWUK and complain complain complain.

    Details in here - https://www.vwaudiforum.co.uk/forum/s...ead.php?t=8197


    Considering selling my VCDS KEY-USB interface. If you're interested please contact me via PM or email.
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  9. #9
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    Thanks eshrules and mysarsavw. I have just written out a polite but strong letter to VW(UK) in Milton Keynes. I have also complained about the dealership (we don't get on). I'll keep you info'd.
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  10. #10
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    Quote Originally Posted by gun_mender@hotm View Post
    Thanks eshrules and mysarsavw. I have just written out a polite but strong letter to VW(UK) in Milton Keynes. I have also complained about the dealership (we don't get on). I'll keep you info'd.
    dealerships and complainants rarely do, theres only one thing a dealership likes to see, a new customer.

    stick with it

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