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  1. Re: front wing corrosion 
    #11
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    I'm with cheapaschips and ddave05 on this.

    Vag get out of this by claiming the damage was caused by
    the foam which carries a 3 year warranty.

    You could get it repaired yourself for less than the percentage
    that vag will take from you on an inflated warranty claim.

    Regards
    Jim
     
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  2. Re: front wing corrosion 
    #12
    Chipped2 Guest
    This is the third time that I have tried to answer your post and my reply has mysteriously 'disappeared'. I will attempt a shorter answer.

    VAG are no doubt correct in claiming the foam only has a 3-year Warranty.

    You are not claiming for the FOAM or under the Mechanical Warranty so please ignore that as it is another delaying tactic.

    VW have issued to all VW Bodyshops Worldwide the correct procedures to inspect vehicles presented by owners under their 12-Year Warranty Guarrantee with comprehensive instructions to REPAIR or REPLACE wings with illustrations, paint codes, sealants and its application to resolve the issue TOGETHER with the relevant codes for submitting claims for re-imbursement.

    The foam is reused and shortened by 10mm to prevent further rubbing.

    See the next Post for more.......
     
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  3. Re: front wing corrosion 
    #13
    Chipped2 Guest
    .........importantly it also states that the foam must be replaced.

    If your car has its original wings remaining otherwise undamaged or oversprayed it will be under Warranty if less than 12 years since first Registration.

    You have to apply to a VW Approved Bodyshop (ot all are), in the first instance who will submit your Claim.

    It will be refused even if you comply with all the requirements. Ask for the Warranty dept at Milton Keynes and request their reasons for rejection in writing or to reconsider your claim. Important that you are positive and depending on their attitude intend to give the matter all the publicity you feel will be necessary to succeed including County Court action. Motor Codes are a body who can offer some advice on your claim too. Keep all records, dates, names of all ypu speak to at VW etc and in particular ask for a Reference No.

    It is surprising that VW are being so obstructive on meeting their obligations especially as any publicity over this matter is so damaging to their otherwise good reputation and that RUSTY cars that otherwise appear to be cared for are the best advert for NOT buying VAG.

    This is why they are settling claims for those owners who they think aren't prepared to go away!

    The choice is yours.
     
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  4. Re: front wing corrosion 
    #14
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    Its quite bizarre that I was reading this thread yesterday and then today at lunchtime I looked at my passenger front wing and noticed a large bubble and on closer investigation a nice piece of rust fell off ! The drivers wing is slightly better but there are still rust bubbles coming through. I was amazed how suddenly this has appeared. I'm going to the local VW body shop tomorrow, it was quite amusing when I phoned today and said I wanted to make a claim on the 12 year anti corrosion warranty, there was a long pause then I was put onto the bodyshop manager who said bring it in so he could take photos etc. Anyway reading useful comments above I will push as much as I can until it is resolved. When I get anything to report I will let you all know.
     
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  5. Re: front wing corrosion 
    #15
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    Did you contact VW HQ first or go straight to the dealer?
     
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  6. Re: front wing corrosion 
    #16
    Chipped2 Guest
    First contact is to a VW approved Bodyshop who will instigate the Claim on your behalf. They will contact you when VW HQ have either approved or rejected your claim.
     
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  7. Re: front wing corrosion 
    #17
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    I contacted the dealer who has a VW approved bodyshop first. Going in later, unfortunately I've noticed that the corrosion has actually come through as there is some brown rusty water coming through hopefully that will not affect the claim !
     
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  8. Re: front wing corrosion 
    #18
    Chipped2 Guest
    It should not affect claim although they will say that you should have advised earlier. Suggest you saw blister last autumn but never thought it could be rust as VW has good corrosion resistance! Probably winter salt acceleration. Don't poke at it, leave as you found.
     
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  9. Re: front wing corrosion 
    #19
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    Thanks for that, the hole is really just a pin hole but just enough for some nice brown fluid to come through. Anyway I'll see what happens later
     
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  10. Re: front wing corrosion 
    #20
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    Just got back from the VW bodyshop. Met the Warranty Administrator who was very new to the job. He took some photos and admitted that the corrosion was coming from the inside, I did question why he did'nt check the paint thickness but he seemed to think he did not need to. He also commented that the rust was in the exactly same place on both wings ! Anyway he is now submitting the claim to VW HQ and said I should hear back in one to two weeks. I also added that I was worried that the rust had come on so quickly and was therefore concerned that I would be driving around with large rust holes on my nice VW so hopefully VW get the message. Once I get any news I will let you know.
     
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