After just 22,000 miles the rear discs are rusting and showing great signs of wear. Two local dealers are saying that it is normal wear and tear despite the fact that the front brakes are perfect.
Has anyone else had the same problem?
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After just 22,000 miles the rear discs are rusting and showing great signs of wear. Two local dealers are saying that it is normal wear and tear despite the fact that the front brakes are perfect.
Has anyone else had the same problem?
Rust on the bells? The rear brakes on the modern VAG cars wear as much as the front which are twice as thick to start with.
But there is no wear on the front brakes!
After 22k there must be some front wear but it will not be as obvious, but message me the REG number and I will see if I can dig anything up as interestingly on cars made after 7/10/2016 there were some odd changes made to the rear brakes on cars with PR-1KE and I imagine there is a TPI notice to go with this. I can’t dig deeper until Monday when I get back.
Hi I much appreciate your comments re the front brakes and your offer of help. The registration is CU66WBG and I have an AA report that might be of interest to you but the .jpg file is too large for this forum! My email is nick.ward@ntlworld.com If you send me a quick email, I will send you the report.
Regards
Nick
Hi again.
I thought that I better explain that this Q2 is not mine - it belongs to a very good friend of mine who has not got very far with both the local Audi dealerships or as you will see below Audi UK.
Dear Sir
Thank you for taking the time to speak with me regarding your concerns with the condition of your brakes/pads/discs.
We understand that you strongly believe that there is a fault of some sort with the rear brakes as a whole, despite being advised by two different Audi Technicians (MK Audi, and Audi Bedford) that it is wear and tear, and that the pads/discs require changing, advice which you have not followed up to now despite putting yours and others safety at risk.
As you have had two separate Audi Technicians advise you of the same diagnosis, we have no choice but to agree with their findings, and recommend you change the brake pads/discs immediately to ensure safe braking. You have advised that you will be seeking a report from a third Audi Centre, and you will be requesting to be present during the inspection (We do not know if that will be allowed). I have advised you that regardless of the outcome, the brakes are covered by six month wear and tear warranty, which has expired a long time ago, so you will be required to pay for the replacement of your brake discs and pads as you are the owner of the vehicle and responsible for the maintenance.
Once you have obtained your third report, you can either respond to this email directly, or use the telephone at the foot of the email.
I hope to hear back from you soon.
Kind regards
Mikki Elliott
Executive Customer Relations Manager
Audi UK
T 0800 699 888
E executive.office@audi.co.uk
Internet: www.audi.co.uk
Thanking you again for taking the trouble to look at this problem - I personally cannot believe that a quality vehicle requires new discs and pads after 22k miles of normal motoring!
Regards
Nick
It was built 27/09/2016 which is before the 07/11/2016 change of brake disc and pad specification for new build cars. For the purposes of pad/disc replacement on pre 07/11/16 cars, the original discs are superseded but the pads are not and unfathomably the calipers and carriers didn’t change when the discs and pads did so I need to look deeper into this at work and see if there is a TPI about it, something was wrong here that they are either covering up or are not aware of locally.
Again much appreciate you taking time to look at this problem. My friend thinks that both Bedford and Milton Keynes Audi did not bother to remove the rear wheels to check on the full extent of the wear. Neither dealers stated the the vehicle was unsafe to drive which must pose the question as to why Audi UK thought it was!
Most of the braking is by the front brakes because of the weight transfer during braking. Rear brakes don't do much of the braking and the disc surfaces can become become somewhat rusty or grooved on low mileage vehicles or where the brakes are only used lightly. The depth of the lip on the outside periphery of the disc is more pronounced on the front discs indicating more wear on the front discs but the disc surfaces are generally free from surface rusting. The only way of measuring disc wear accurately is with an engineering micrometer or caliper. A visual inspection can be misleading. Of course the wheels need to be removed to use the measuring instruments which most dealers can't be bothered to do.