Bluetooth not compatible with my phone?

[helenlaw]

I have recently collected a new Tiguan with Bluetooth but struggling to get my phone to work as it is not compatible. I have been told that only Nokias work with the system but I dont want to go out and buy a new phone if that is not the case? as I have only had my Sony E phone a couple of months. If it is only Nokia that is compatible, is there any particular phone? Any help appreciated.

[M Timbrell]

Hi, I am in the same boat, bought the car have a nice new Blackberry Storm 9500, It will connect but is a bit flakey! Reading some other forums it appears the 510 Sat Nav system has Nokia based software, however most of the "N" series Nokias will work, you need to look for RSAP or SAP phones !
Hope this helps a little, I am going to buy another cheep nokia for mine and see if that works!

Ah just seen this thread http://www.vwaudiforum.co.uk/forum/showthread.php?t=40295

[helenlaw]

Hi, I went for the Nokia 6500 which works in terms of it syncs with the cars bluetooth and the phone book is recognised. However I now have a different problem - I now get a "no network message" on the phone and in the car when the Bluetooth is connected. As soon as I disconnect the Bluetooth, the signal comes back on my phone?!?!??! Can anyone help???

[mike_d170]

I can't help i'm afraid but get exactly the same problem, still awating a solution from the dealer at the moment.

I have succesfully connected a Samsung Tocco (f-480) and Blackberry bold but they aren't that reliable at auto connection.

[mike_d170]

Well i've managed to sort my Blackberry Bold issue (signal dropping off) by updating my OS to the latest available on the Desktop Manager software. So not really a phone kit issue more the phones issue.

And also got the wifes Samsung SGH-F480 (tocco) to transfer its phone book, if you are having problems with phonebook transfer connect the phone in question, get into the menu on the small dash screen and go to settings-phonebook-update phonebook and then choose either sim and phone, sim only or phone only. my premium defaults to sim and phone but changing to sim only the samsung loaded up first time.

Mike:beerchug:

[pammi]

Did you have to do anything special to get the Tocco to connect? Just got one yesterday and cant for the life of me get it to work. Goes as far as saying 'connecting' on the dash and then it times out and says 'connection failure'. I've tried 2 phones now but to no avail.

[pammi]

according to the spannish scirroco forum the following phones are compatible:

Asus P320
Asus P552w Asus P552w
Asus P565 Asus P565
Asus P835 Asus P835
BenQ-Siemens CX75 BenQ-Siemens CX75
BenQ-Siemens M75 BenQ-Siemens M75
BenQ-Siemens S65 BenQ-Siemens S65
BenQ-Siemens S68 BenQ-Siemens S68
BenQ-Siemens S75 BenQ-Siemens S75
BenQ-Siemens SK65 BenQ-Siemens SK65
BenQ-Siemens SL75 BenQ-Siemens SL75
BenQ-Siemens SP65 BenQ-Siemens SP65
Elson EL580 Elson EL580
E-ten G500+ E-TEN G500 +
E-ten Glofiish DX900 E-ten Glofiish DX900
E-ten Glofiish X800 E-ten Glofiish X800
Garmin-Asus nüvifone M20 Asus M20-Garmin nüvifone
Gigabyte MS800 Gigabyte MS800
Gigabyte MS808 Gigabyte MS808
Gigabyte MS820 Gigabyte MS820
HTC MTeoR Breeze HTC MTeoR Breeze
HTC P3350 Love HTC P3350 Love
HTC P3600 Trinity HTC Trinity P3600
HTC P4350 Herald HTC P4350 Herald
HTC S620 Excalibur HTC S620 Excalibur
HTC S710 Vox HTC S710 Vox
HTC S740 HTC S740
HTC Touch 3G HTC Touch 3G
HTC Touch Cruise HTC Touch Cruise
HTC Touch Cruise 09 HTC Touch Cruise 09
HTC Touch Diamond HTC Touch Diamond
HTC Touch Diamond 2 HTC Touch Diamond 2
HTC Touch HD HTC Touch HD
HTC Touch Max 4G HTC Touch Max 4G
HTC Touch P3450 Elf HTC Touch P3450 Elf
HTC Touch Pro HTC Touch Pro
HTC Touch Pro 2 HTC Touch Pro 2
HTC TyTN Hermes HTC TyTN Hermes
LG Electronics HB620T LG Electronics HB620T
LG Electronics KB770 LG KB770
LG Electronics KC550 LG KC550
LG Electronics KM500 LG KM500
NEC e616 NEC E616
Nokia 2630 Nokia 2630
Nokia 2700 classic Nokia 2700 classic
Nokia 3109 Classic Nokia 3109 Classic
Nokia 3110 classic Nokia 3110 classic
Nokia 3110 Evolve Nokia 3110 Evolve
Nokia 3500 classic Nokia 3500 classic
Nokia 5310 XpressMusic Nokia 5310 XpressMusic
Nokia 5500 Nokia 5500
Nokia 5610 XpressMusic Nokia 5610 XpressMusic
Nokia 5630 XpressMusic Nokia 5630 XpressMusic
Nokia 5700 XpressMusic Nokia 5700 XpressMusic
Nokia 5800 XpressMusic Nokia 5800 XpressMusic
Nokia 6021 Nokia 6021
Nokia 6085 Nokia 6085
Nokia 6086 Nokia 6086
Nokia 6110 Navigator Nokia 6110 Navigator
Nokia 6111 Nokia 6111
Nokia 6120 classic Nokia 6120 classic
Nokia 6121 classic Nokia 6121 classic
Nokia 6131 Nokia 6131
Nokia 6210 Navigator Nokia 6210 Navigator
Nokia 6220 classic Nokia 6220 classic
Nokia 6230 Nokia 6230
Nokia 6230i Nokia 6230i
Nokia 6233 Nokia 6233
Nokia 6234 Nokia 6234
Nokia 6260 slide Nokia 6260 slide
Nokia 6267 Nokia 6267
Nokia 6270 Nokia 6270
Nokia 6280 Nokia 6280
Nokia 6288 Nokia 6288
Nokia 6290 Nokia 6290
Nokia 6300 Nokia 6300
Nokia 6300i Nokia 6300i
Nokia 6301 Nokia 6301
Nokia 6303 classic Nokia 6303 classic
Nokia 6500 classic Nokia 6500 classic
Nokia 6500 slide Nokia 6500 slide
Nokia 6555 Nokia 6555
Nokia 6600 slide Nokia 6600 slide
Nokia 6650 gps Nokia 6650 gps
Nokia 6700 classic Nokia 6700 classic
Nokia 6810 Nokia 6810
Nokia 6820 Nokia 6820
Nokia 7210 Supernova Nokia 7210 Supernova
Nokia 7280 Nokia 7280
Nokia 7370 Nokia 7370
Nokia 7373 Nokia 7373
Nokia 7390 Nokia 7390
Nokia 7500 Prism Nokia 7500 Prism
Nokia 7510 Supernova Nokia 7510 Supernova
Nokia 770 Nokia 770
Nokia 7900 Crystal Prism Nokia 7900 Crystal Prism
Nokia 7900 Prism Nokia 7900 Prism
Nokia 8800 Nokia 8800
Nokia 8800 Arte Nokia 8800 Arte
Nokia 8800 Sapphire Arte Nokia 8800 Sapphire Arte
Nokia 8800 Sirocco Edition Nokia 8800 Sirocco Edition
Nokia 8800 Sirocco Gold Edition Nokia 8800 Sirocco Gold Edition
Nokia 9300 Nokia 9300
Nokia 9300i Nokia 9300i
Nokia 9500 Nokia 9500
Nokia E50 Nokia E50
Nokia E51 Nokia E51
Nokia E51 ohne Kamera Nokia E51 Kamera ohne
Nokia E60 Nokia E60
Nokia E61 Nokia E61
Nokia E61i Nokia E61i
Nokia E63 Nokia E63
Nokia E65 Nokia E65
Nokia E66 Nokia E66
Nokia E70 Nokia E70
Nokia E71 Nokia E71
Nokia E75 Nokia E75
Nokia E90 Communicator Nokia E90 Communicator
Nokia N70 Nokia N70
Nokia N73 Nokia N73
Nokia N73 Music Edition Nokia N73 Music Edition
Nokia N76 Nokia N76
Nokia N78 Nokia N78
Nokia N79 Nokia N79
Nokia N80 Nokia N80
Nokia N80 Internet Edition Nokia N80 Internet Edition
Nokia N81 Nokia N81
Nokia N81 8GB Nokia N81 8GB
Nokia N810 Nokia N810
Nokia N82 Nokia N82
Nokia N85 Nokia N85
Nokia N86 Nokia N86
Nokia N91 Nokia N91
Nokia N91 8GB Nokia N91 8GB
Nokia N93 Nokia N93
Nokia N93i Nokia N93i
Nokia N95 Nokia N95
Nokia N95 8GB Nokia N95 8GB
Nokia N96 Nokia N96
Nokia N97 Nokia N97
O2 Xda cosmo O2 Xda cosmo
O2 Xda Diamond O2 Xda Diamond
O2 Xda Guide O2 Xda Guide
O2 Xda Orbit 2 O2 Xda Orbit 2
O2 Xda trion O2 Xda trion
O2 XDA Zest O2 XDA Zest
Palm Pre Pre Palm
Palm Treo Pro Palm Treo Pro
Philips 960 Philips 960
Porsche P9522 Porsche P9522
RIM Blackberry 8220 Flip RIM Blackberry 8220 Flip
RIM Blackberry 8900 Curve RIM Blackberry 8900 Curve
RIM Blackberry Bold 9000 RIM BlackBerry Bold 9000
RIM BlackBerry Storm RIM BlackBerry Storm
Sagem my700x Sagem my700x
Samsung i8910 Acme Samsung i8910 Acme
Samsung i8910 Omnia HD Samsung i8910 Omnia HD
Samsung INNOV8 i8510 16 GB Samsung INNOV8 i8510 16GB
Samsung INNOV8 i8510 8 GB Samsung INNOV8 i8510 8GB
Samsung M8800 Pixon Samsung M8800 Pixon
Samsung Memoir Samsung Memoir
Samsung SGH-D900 Ultra Edition 12.9 Samsung SGH-D900 Ultra Edition 12.9
Samsung SGH-F490 Samsung SGH-F490
Samsung SGH-G810 Samsung SGH-G810
Samsung SGH-i620 Samsung SGH-i620
Samsung SGH-i900 OMNIA 16GB Samsung SGH-i900 OMNIA 16GB
Samsung SGH-U700 Ultra Edition 12.1 Samsung SGH-U700 Ultra Edition 12.1
Samsung SGH-U900 Soul Samsung SGH-U900 Soul
Sony Ericsson Idou Sony Ericsson Idou
T-Mobile Ameo T-Mobile Ameo
T-Mobile MDA Compact IV T-Mobile MDA Compact IV
T-Mobile MDA Compact V T-Mobile MDA Compact V
T-Mobile MDA Mail T-Mobile MDA Mail
T-Mobile MDA Touch T-Mobile MDA Touch
T-Mobile MDA Vario II T-Mobile MDA Vario II
T-Mobile MDA Vario IV T-Mobile MDA Vario
T-Mobile MDA Vario V T-Mobile MDA Vario V
Vertu Constellation Vertu Constellation
Vodafone VDA V Vodafone VDA V
Vodafone VPA compact GPS Vodafone VPA compact GPS
Vodafone VPA compact III Vodafone VPA compact III

hope this helps anyone else before they make the wrong choice about their phone! I've learned the hard way!

[mike_d170]

Did you have to do anything special to get the Tocco to connect? Just got one yesterday and cant for the life of me get it to work. Goes as far as saying 'connecting' on the dash and then it times out and says 'connection failure'. I've tried 2 phones now but to no avail.


It took a while but it was all to do with the 16 digit code, I think from the phones menu I selected bluetooth - Search - and then dragged the VW premium icon into the centre bluetooth icon. I'll have a check when I get home as the Tocco is my wifes phone and it was a few months back now. If you have already paired then the premium kit will also need to be set to be an authorised device on your phone.

[pammi]

If I try to connect from the phone by selecting search for bluetooth it doesnt find the VW bluetooth. If I select search for devices from the dashboard in the car, the car will find the phone, it then asked to enter the 16 digit code (which I do) the phone then asks me to confirm the connection, which I do, and then the car says 'connecting' and the phone says 'remote sim mode active'. However, the phone never fully connects to the car, and then after about 3 mins it seems to time out and the tentative connection made seems to time out.

Can anyone help? Have lost count of the times I've tried connecting it now!

[Steve 7]

Just a quick note for those who may like me be entering 4 digit codes eg

0000
or
1111

as shown on the Tiguan display, you need to enter ALL of the numbers as a 16 digit code, eg..

0000111122223333


If not you may get both "No Authorisation" message and the "Mobile Phone Incompatible" message depending on how you misconnected.

Also for those with BlackBerrys, the Blackberry expects to insert a NUMERIC code, there is no need to hold down the alt button to switch to numbers, it is already in numeric mode and you will be switching back to letters by holding down the alt key.

(Which plonker decided blanking passwords with asterix's was a smart idea, ******* clever!!)

I can now proudly report RIM Blackberry Curve 8520 works well with the Tiguan Premium Bluetooth.


Sorry if that doesn't help anyone above, but I scoured the forum searching for an answer before I came up with the solution with the help of VW service.

I'm loving the Tiguan.. cool motor.. loving it :biglaugh:

[markshell]

I have just taken delivery of a 2010 Tiguan Sport 2.0 TDI 170 with the premium bluetooth and it works perfectly with a Nokia 6730 Classic (problem being i hate the phone!!!). The general rule of thumb is that the phone has to be rSAP (remote SIM access profile) compatible as has been previously mentioned. But i can confirm that the Nokia 6730 is fully functional.

[Toadoftoadhall2]

9211

I know this thread is old, but was I researching VW Bluetooth systems ahead of collection of my new Golf on 1st Sept which has the Premium Bluetooth Kit. (Its an SE - so it is the "Rsap" type premium kit - not the new type of Bluetooth that was introduced with Match model)

I have previously established that my Nokia 6500s should work with this. :nervous: I was trying to find out whether it will do things like download phone book from my phone etc.

Anyway if it helps anyone else I did find the attached pdf list from VW which has a useful list of compatible phones/features with the vw premium bluetooth system.

[mike_d170]

Had my system replaced by my dealer in the end, took out the premium and installed this http://www.bespokeautotech.co.uk/vehiclespecific_vwseatskoda.htm#phone

integrated with the RCD510 touch screen as per premium kit but will not take SMS or allow voice dialling, works on every phone i have tried so far.

[tecmic]

Same problem with an iPhone!... 'incompatible' A conversation with a local dealer revealed that, some earlier chassis numbers were installed with Nokia based Bluetooth modules!!! These are not compatible with iPhone and some other makes of mobile. From another source I've been told that VW have replaced some of these 'Nokia' biased modules, free of charge!

[tecmic]

Haven't heard anything about a replacement Bluetooth module but, but had the Tiggy nearly 2 weeks now and still impressed! Decided on selective use of the 'Auto Hold' feature on handbrake as I don't like leaving it in garage with handbrake on for long periods. (I would most likely forget to release it after a week or so on auto!) Wife now wants one!:drive:...a Tiguan not a handbrake!!