AndrewN
30-12-2006, 09:25 PM
Hi forum friends
I'm a first-time Audi owner (A6 Avant, 1.9Tdi) and although generally very pleased with the car, find myself at loggerheads with Audi over warranty issues (friends warned me about this!!)
There are 2 problems - clutch judder at start-up and a clicky/clonky driver's seat.
For reasons I can't explain the local Audi dealer won't accept either of the problems and Audi UK won't act with out his recommendation (I didn't buy the car from him, can that make a difference?)
I'm left having to; live with the problems, pay for the repairs myself or fight on. I'm going for the latter and think I need to lever Audi UK with an independent assessment.
Does anyone have experience of taking exceptional measures to force Audi to meet warranty obligations?
Any comment/advice gratedfully received.
Thanks in anticipation
Andrew, Guildford UK
I'm a first-time Audi owner (A6 Avant, 1.9Tdi) and although generally very pleased with the car, find myself at loggerheads with Audi over warranty issues (friends warned me about this!!)
There are 2 problems - clutch judder at start-up and a clicky/clonky driver's seat.
For reasons I can't explain the local Audi dealer won't accept either of the problems and Audi UK won't act with out his recommendation (I didn't buy the car from him, can that make a difference?)
I'm left having to; live with the problems, pay for the repairs myself or fight on. I'm going for the latter and think I need to lever Audi UK with an independent assessment.
Does anyone have experience of taking exceptional measures to force Audi to meet warranty obligations?
Any comment/advice gratedfully received.
Thanks in anticipation
Andrew, Guildford UK