richieb123
16-04-2008, 03:54 PM
Okay I've bought an ex demo A3 registered in Jan 08 with 2000 miles on the clock.
My problem is the car was in mint condition in and out and when we looked round the car there was a small scuff in the one alloy. The sales rep turned round and said ignore that we'll have it fixed for you and you won't even be able to tell. To me horror I washed the car for the first time last weekend and noticed one of the four alloys had a rubbish matt texture to it and the muck and brake dust didn't glide off like it did on the others.
This obviously pi**d me off a little as 22K for a car is a hell of a lot of money to someone on my income! :mad:
It seems to me that they have had a mobile repair company out and there isn't a laquer on the alloy. The most annoying part is that if I had known I would have told them to leave it alone rather than have a wheel thats a different colour!
I have made a complaint to the garage and they have told me to bring it in to the garage in two weeks when they can get the repair people back again. My argument to this is how do I know that they won't just do the same rubbish job again.
I would be happier if they just replaced the one alloy.
Does anyone on here know of the quality of the work these mobile wheel repair companys set? Would I be better taking the matter further with a formal letter of complaint to the dealership.
Thanks in advance
Rich
My problem is the car was in mint condition in and out and when we looked round the car there was a small scuff in the one alloy. The sales rep turned round and said ignore that we'll have it fixed for you and you won't even be able to tell. To me horror I washed the car for the first time last weekend and noticed one of the four alloys had a rubbish matt texture to it and the muck and brake dust didn't glide off like it did on the others.
This obviously pi**d me off a little as 22K for a car is a hell of a lot of money to someone on my income! :mad:
It seems to me that they have had a mobile repair company out and there isn't a laquer on the alloy. The most annoying part is that if I had known I would have told them to leave it alone rather than have a wheel thats a different colour!
I have made a complaint to the garage and they have told me to bring it in to the garage in two weeks when they can get the repair people back again. My argument to this is how do I know that they won't just do the same rubbish job again.
I would be happier if they just replaced the one alloy.
Does anyone on here know of the quality of the work these mobile wheel repair companys set? Would I be better taking the matter further with a formal letter of complaint to the dealership.
Thanks in advance
Rich