MackemMan
16-04-2008, 11:17 AM
Or is it typical of Audi dealers?
I placed my order nearly five weeks ago & was told my estimated delivery would be in mid June.
Having heard nothing I chased the dealer last week & was told that they did not have a confirmed date but are still working on an estimate of week 21 build (w/c 19th May). If correct this ties in with a mid June delivery.
Since then I haven't had a call from the dealer to confirm anything.
Am I being unrealistic in thinking that something ought to have been confirmed by now?
I find it staggering that a company with the reputation & capacity of VW/Audi are so totally unprepared & unable to get its act together & deliver orders in reasonable timescales.
Also, why can't I monitor the build information myself? I buy almost everything these days over the internet & I can track progress at all stages. I recently bought furniture & tracked it more or less from the time the tree was cut down. OK, I exagerate, but I did track the manufacture, despatch, delivery etc.
As someone recently wrote on this forum, once the dealer has your order his priority is his next order.
I placed my order nearly five weeks ago & was told my estimated delivery would be in mid June.
Having heard nothing I chased the dealer last week & was told that they did not have a confirmed date but are still working on an estimate of week 21 build (w/c 19th May). If correct this ties in with a mid June delivery.
Since then I haven't had a call from the dealer to confirm anything.
Am I being unrealistic in thinking that something ought to have been confirmed by now?
I find it staggering that a company with the reputation & capacity of VW/Audi are so totally unprepared & unable to get its act together & deliver orders in reasonable timescales.
Also, why can't I monitor the build information myself? I buy almost everything these days over the internet & I can track progress at all stages. I recently bought furniture & tracked it more or less from the time the tree was cut down. OK, I exagerate, but I did track the manufacture, despatch, delivery etc.
As someone recently wrote on this forum, once the dealer has your order his priority is his next order.