qedge
25-08-2006, 11:29 AM
I've owned a 2002 Polo E from new. Water is leaking into the driver and rear passenger footwells. Initial dealer diagnosis was a faulty bulkhead seal which would entail 4 hrs work at £75/hr plus VAT = £352. As a goodwill gesture(?) VW offered to contribute 50% of cost. Curiously, the dealer has now pinned the fault down to the Pollen Filter Housing (without re-examining the car!) which will cost the original amount to rectify. They also maintain that this fault is NOT due to a manufacturing or design defect.
If that's the case it seems bizarre that examination of this area is not included as part of routine servicing.
My patience is wearing thin with VW as this fault is the latest in a long line (broken suspension spring, shock absorbers, ignition coils, loose driver's seat etc) for which they have have refused to accept any responsibility above and beyond repairing under warranty!
Any advice or experiences gratefully received. :zx11:
If that's the case it seems bizarre that examination of this area is not included as part of routine servicing.
My patience is wearing thin with VW as this fault is the latest in a long line (broken suspension spring, shock absorbers, ignition coils, loose driver's seat etc) for which they have have refused to accept any responsibility above and beyond repairing under warranty!
Any advice or experiences gratefully received. :zx11: