Koyakami
14-12-2017, 09:57 AM
Hi all,
Just wrote alot on the issue and then went to add an image and it erased everything I wrote. My warranty is valid until end of January 2018.
Basically alternator failed, wasn't charging battery. Audi then charged me £380 for a battery from them as my one wasn't from Audi, so they couldn't do anything more until it's got a battery which is accepted by Audi. + labour and coding into the vehicle.
Anyway they found the issue below, and said they wasn't sure where the bolt was from and that it's not covered under warranty due to a bolt causing the fault as the bolt has damaged some copper wires in it. They removed the bolt and tested the vehicle over night to see if it loses it's charge or doesn't charge properly in some form but all was well. They were happy for me to take the vehicle away but if it plays up again then it's recommended the alternator is replaced. Quoted me £583.57 as shown in the picture.
Drove it that day and was fine, the next day i drove it to work, all fine, after work on way home i got the same message again. So turns out it needs replacing. However, they didn't notice, nor I but my mate did when watching the video as shown in the picture. The bolt is from the engine directly above the alternator... how they could miss it being mechanics but I guess human error.
34459
None the less, I believe this should be covered by the warranty due to an issue with their build which has caused the bolt to come loose and fall into my alternator in the past 3-10K miles. (bought the car at 3K miles, and it is now 10K miles). So i'm expecting a call back from them but would like some second views from you folks.
Just wrote alot on the issue and then went to add an image and it erased everything I wrote. My warranty is valid until end of January 2018.
Basically alternator failed, wasn't charging battery. Audi then charged me £380 for a battery from them as my one wasn't from Audi, so they couldn't do anything more until it's got a battery which is accepted by Audi. + labour and coding into the vehicle.
Anyway they found the issue below, and said they wasn't sure where the bolt was from and that it's not covered under warranty due to a bolt causing the fault as the bolt has damaged some copper wires in it. They removed the bolt and tested the vehicle over night to see if it loses it's charge or doesn't charge properly in some form but all was well. They were happy for me to take the vehicle away but if it plays up again then it's recommended the alternator is replaced. Quoted me £583.57 as shown in the picture.
Drove it that day and was fine, the next day i drove it to work, all fine, after work on way home i got the same message again. So turns out it needs replacing. However, they didn't notice, nor I but my mate did when watching the video as shown in the picture. The bolt is from the engine directly above the alternator... how they could miss it being mechanics but I guess human error.
34459
None the less, I believe this should be covered by the warranty due to an issue with their build which has caused the bolt to come loose and fall into my alternator in the past 3-10K miles. (bought the car at 3K miles, and it is now 10K miles). So i'm expecting a call back from them but would like some second views from you folks.