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Tara
28-09-2015, 07:35 PM
Hello,
I have a 2.0 TFSI A4 and when I am parking or turning at low speeds I get a slight judder through the steering wheel , when I'm driving at speed I get no vibration and only the very slightest bit of vagueness .

I had read about dodgy racks and pumps so I took it to Audi for a check and diagnosis and they have said they felt a small amount of play in both front inner tie rod ends which I thought was strange on a 40k car and normally its the outer track rod ends that go and ruled out rack and pump, its going in to have them replaced in a few weeks but just wanted to know if anyone else has suffered this? Thanks in advance.

mtbkitch
30-09-2015, 08:28 PM
I have this and Audi couldn't find a problem but if your car has the Servotronic steering then it is likely the return hose from the power steering pump! There is a TSB in the states and the problem rectified but over here in the uk Audi say there is no problem, let me know how you get on when your car is back from having the work done?

Tara
30-09-2015, 08:33 PM
I have this and Audi couldn't find a problem but if your car has the Servotronic steering then it is likely the return hose from the power steering pump! There is a TSB in the states and the problem rectified but over here in the uk Audi say there is no problem, let me know how you get on when your car is back from having the work done?


Hi
i had the return pipe done at a Audi specialist but it did not work so I thought I'd take it to the <REMOVED - PLEASE DON'T USE THAT WORD> for a diagnostics and this is what they said so fingers crossed , I did say to the tech are you sure it's not rack or pump and he said no so it's the tie rod ends don't work they won't be getting paid but will keep you up to speed.

Eshrules
01-10-2015, 07:33 AM
Hi
i had the return pipe done at a Audi specialist but it did not work so I thought I'd take it to the <REMOVED - PLEASE DON'T USE THAT WORD> for a diagnostics and this is what they said so fingers crossed , I did say to the tech are you sure it's not rack or pump and he said no so it's the tie rod ends don't work they won't be getting paid but will keep you up to speed.

The use of insulting or derogatory terms is forbidden on VWAF as it is on many reputable forums.

Please don't use that word again.

Thank you.

Tara
01-10-2015, 07:52 AM
The use of insulting or derogatory terms is forbidden on VWAF as it is on many reputable forums.

Please don't use that word again.

Thank you.

Ok sorry and never read the rules although i just found 120 per hour to look at a car was insulting as well.

Eshrules
01-10-2015, 12:08 PM
Ok sorry and never read the rules although i just found 120 per hour to look at a car was insulting as well.

You're prompted to read the rules when you sign up and log in but I accept your apology.

If you disagree with the charges, vote with your wallet and take your car elsewhere, there are alternatives.

The various reasons for the high charges made at main dealerships have been covered countless times on VWAF.

Tara
01-10-2015, 01:05 PM
You're prompted to read the rules when you sign up and log in but I accept your apology.

If you disagree with the charges, vote with your wallet and take your car elsewhere, there are alternatives.

The various reasons for the high charges made at main dealerships have been covered countless times on VWAF.


True and some good ones but then you come up against possible warranty issues and the stigma of (you mean it has not got Full Audi Main Dealer History , so in the hamster wheel we go.

angrybroad
05-10-2015, 01:44 PM
Hi there,

not sure if this helps, I have the same on my 59 plate S-Line Avant

I bought mine from an independent dealer about 12 months ago. I noticed this when I test drive it and they committed to investigating it after I bought it. And fair play to them they did. But they found no fault and pointed me in the direction of some other info saying that it's down to certain types of wheel/type combinations etc. I did some digging at the time and also found some references around the net including one on here...

I've kind of accepted it as a "characteristic" now

Attention A4 b8 steering noises / steering judder (http://www.vwaudiforum.co.uk/forum/showthread.php/84541-A4-b8-steering-noises-steering-judder)

Andy.

Tara
05-10-2015, 05:03 PM
Hi there,

not sure if this helps, I have the same on my 59 plate S-Line Avant

I bought mine from an independent dealer about 12 months ago. I noticed this when I test drive it and they committed to investigating it after I bought it. And fair play to them they did. But they found no fault and pointed me in the direction of some other info saying that it's down to certain types of wheel/type combinations etc. I did some digging at the time and also found some references around the net including one on here...

I've kind of accepted it as a "characteristic" now

Attention A4 b8 steering noises / steering judder (http://www.vwaudiforum.co.uk/forum/showthread.php/84541-A4-b8-steering-noises-steering-judder)

Andy.

Thanks for the reply Andy and i did read that thread , i just cant see both tie rod ends gone but thats what they are telling me , i just do not want a 400 bill and have exactly the same problem but that what im expecting but lets see.

zollaf
05-10-2015, 05:10 PM
inner rack ends are quite a common thing to do, certainly on earlier a4's. if in doubt get another garage to test them. you only needs someone to wiggle the steering wheel a tiny bit and feel for any movement under the rubber boot.

mtbkitch
05-10-2015, 05:59 PM
Iv read most posts about this subject and most have had the problem fixed with either the updated power steering hose or the rod ends being replaced, its true Audi will tell you its normal but it isn't and can be resolved, its just a case of pin pointing where the fault is!

Tara what year is your car?

Tara
05-10-2015, 07:13 PM
Iv read most posts about this subject and most have had the problem fixed with either the updated power steering hose or the rod ends being replaced, its true Audi will tell you its normal but it isn't and can be resolved, its just a case of pin pointing where the fault is!

Tara what year is your car?

Hi and thanks , mine is a 60 plate TFSI with 43k on the clock, abd its running 19" alloys with Pilot Sports.

Tara
11-10-2015, 03:09 PM
Just an update,
Picked up the car Saturday after having the 2 advised inner tie rods ends changed that they said was causing the problem and (420 later) and its exactly the same as before lol and my locking wheel nut is missing :aargh4: , at least they cleaned it:p .

They are going to book the car back in again (can't wait) will keep you posted.

mtbkitch
11-10-2015, 05:04 PM
Oh no that's bad news, are they going to give you some money back? What else are they going to look at?

Tara
11-10-2015, 05:50 PM
Oh no that's bad news, are they going to give you some money back? What else are they going to look at?


Well I hope so and the only other 2 things left would be pump and rack so let see.

hman_01
13-10-2015, 11:15 AM
they've done the hose mod already? could be rack next..

Tara
18-10-2015, 06:38 PM
they've done the hose mod already? could be rack next..


Unless Audi parts are made of toffee I can't see it being a rack that should be the life of the car or as near as but after reading stories on the web I'm not so sure now , I've owned a lot of cars over the years but a premium car maker like Audi or even VW are having far to many problems and seem to be living on there past reputation IMO , how can Manufacturers from the Far East make such reliable cars when the Germans are struggling.

hman_01
18-10-2015, 08:55 PM
Because many car manufacturers build down to a price point- and let's face it this sort of failure isn't common it's just that Internet forums are where most who have a fault or experience a fault seek ideas for identifying and remedying the fault. I reckon you'll find cars from the rest of the world suffering from rack failures as well. We have particularly bad roads in the UK and Audi like to put super wide tyres on very low performance cars as it suits the customers perception of wide low profile tyres on big wheels making a boggo saloon look sporty. Trying to turn those massive wide tyres whilst parking or at standstill and preventing deflection over potholes puts an enormous strain on the rack. Sooner or later the bushes wear out and the racks get lumpy or get play in them. I don't know if Audi build their own steering racks (probably not). Anyway having had Honda, Audi, BMW, Toyota, VW, Ford, Vauxhall, Peugeot, Land Rover, and Volvo I can assure you they ALL had faults (had a Toyota vvti engine chuck its main bearings requiring a new engine!!!)

Tara
19-10-2015, 06:52 AM
Because many car manufacturers build down to a price point- and let's face it this sort of failure isn't common it's just that Internet forums are where most who have a fault or experience a fault seek ideas for identifying and remedying the fault. I reckon you'll find cars from the rest of the world suffering from rack failures as well. We have particularly bad roads in the UK and Audi like to put super wide tyres on very low performance cars as it suits the customers perception of wide low profile tyres on big wheels making a boggo saloon look sporty. Trying to turn those massive wide tyres whilst parking or at standstill and preventing deflection over potholes puts an enormous strain on the rack. Sooner or later the bushes wear out and the racks get lumpy or get play in them. I don't know if Audi build their own steering racks (probably not). Anyway having had Honda, Audi, BMW, Toyota, VW, Ford, Vauxhall, Peugeot, Land Rover, and Volvo I can assure you they ALL had faults (had a Toyota vvti engine chuck its main bearings requiring a new engine!!!)

I hear what your saying and I know all about different models as this is around our 60th car lol , I know all cars can have problems as I've experienced them myself its just that its a lot more prevalent with some manufactures and Audi and VW are high on the list which is a shame , in some ways now that we have the World Wide Web it give you a clear picture of the companies people are unhappy with where as before you would only think its you with the problem.

hman_01
20-10-2015, 01:50 PM
its not a problem which affects lots of vehicles...

If it was then there would be a recall.

hman_01
20-10-2015, 01:52 PM
the complaints are written by the 0.0001% of owners that have experienced an issue - the other 99.999% of owners who havent had an issue will not bother to post "my car is fine" - if they did the picture would be clearer.

Tara
20-10-2015, 04:58 PM
its not a problem which affects lots of vehicles...

If it was then there would be a recall.


I know the tie rods are not an issue because thats not the fault and its not 100% true on the recall front as a large amount of TFSI engines suffer from high oil consumption due to faulty piston rings which Audi know about but thats not a recall , let me make it a bit clearer as i love the car but just feel i should not be getting the issues im having with a car this old but its just my opinion .

Tara
20-10-2015, 05:02 PM
the complaints are written by the 0.0001% of owners that have experienced an issue - the other 99.999% of owners who havent had an issue will not bother to post "my car is fine" - if they did the picture would be clearer.

My father in law had a new Golf TDI and it must have gone back in about 5 times to have warrenty issues/niggles done but he never went onto a forum to discuss it as he and many others dont use them.

hman_01
20-10-2015, 05:11 PM
which lends weight to not using the internet as an indicator of the credibility of a manufacturer - the data isn't a true representation of whats actually happening out there, as I mentioned earlier.

BTW TFSI oil consumption is dealt with on a goodwill basis - there are apparently none being rejected if you meet the criteria - its not a safety issue so there wont be a recall for that.

If you are looking for a recall on the juddering steering then you wont find one - its not a safety concern.

Tara
20-10-2015, 05:42 PM
which lends weight to not using the internet as an indicator of the credibility of a manufacturer - the data isn't a true representation of whats actually happening out there, as I mentioned earlier.

BTW TFSI oil consumption is dealt with on a goodwill basis - there are apparently none being rejected if you meet the criteria - its not a safety issue so there wont be a recall for that.

If you are looking for a recall on the juddering steering then you wont find one - its not a safety concern.


Fair point on the Internet thing but that's could still be a whole lot of problems not been reported on the net and I feel like I'm having the discussion with the VW MD lol , I think that the fact they are dealing with nearly all TFSI engines with high oil consumption even out of warranty and without main dealer Main Dealer service history to the tune of around 4-5k worth of work pretty much admits the fact it's a Manufacturer problem which they still refuse to officially recall , some times you just have to hold your hand up like VW have done with the emissions .

mtbkitch
20-10-2015, 07:51 PM
Interestingly the issue with the power steering hoses raised a TSB in the states but not here, why would Audi recognise a steering problem in one country but not in another and why would an updated hose be manufactured if the original was perfect.

A recall wasn't issued in the states but at least if an owner contacted their dealer with judder over there it was acknowledged and dealt with, I know Tara's problem isn't the hose but it does make me wonder about manufactures credibility.

Tara
20-10-2015, 07:56 PM
Interestingly the issue with the power steering hoses raised a TSB in the states but not here, why would Audi recognise a steering problem in one country but not in another and why would an updated hose be manufactured if the original was perfect.

A recall wasn't issued in the states but at least if an owner contacted their dealer with judder over there it was acknowledged and dealt with, I know Tara's problem isn't the hose but it does make me wonder about manufactures credibility.

Exactly the point im trying to make , at the end of the day they are a profit making business and the less problems they have to deal with the more profit they make.

hman_01
27-10-2015, 03:58 PM
A TSB isn't dealt with for free - unless its within warranty.

I think the only TSB for the steering judder is to replace the PAS hose - TSB's are worldwide, the dealer may just not know about it.

Personally I would contact AUDI hq at Milton Keynes and ask for their assistance.

Tara
30-10-2015, 03:13 PM
Just to say they are still looking and think its normal but I'm not 100% but let's see.