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View Full Version : Please Help zinc inclusions with audi 12 yr anti perforation warranty



tamityson
11-07-2014, 01:20 PM
hi all i was wondering if you could advise or help .. i have 04 a3 for which has 59 tiny air bubbles all over it on every panel of the car i put in a claim with audi for which they have offered me only 70% goodwill for my drivers door and tailgate which them two have rust on .. i have had pvwi 2010 out to inspect my car to find all these tiny bubbles are in fact zinc inclusions from when the car was manufactured and painted.. now pvwi have stated that audi will not cover these under their 12 yr anti perforation warranty it comes under 3 yr paint warranty which has expired.. now upon researching on internet i have found several people with this same issue and some have been repaired through audis warranty.. can anyone pls help me as i dont know where to turn for my car now and seem to be at a dead end with audi who are adament its under their paint warranty and not bodywork warranty. i also have their terms and conditions from their perforation warranty for which i actually believe it falls into .. pls advise plssssss:zx11:

alankru
12-07-2014, 10:15 AM
Have you contacted Audi UK Customer Service about this?

Phone: Contact details < Contact us < About Audi < Audi (http://www.audi.co.uk/about-audi/contact-us/contact-details.html)
Email: Contact form < Customer services < Contact us < About Audi < Audi (https://www.audi.co.uk/about-audi/contact-us/customer-services/contact-form.html)