bennwood85
06-04-2014, 09:45 PM
Hi guys,
In short, car's been in for a service at Kim Collins QST, asked them to inspect the plumes of smoke that the exhaust has been emitting more and more over the last two months, injectors sent off, inspected and all failed. Also have RAC Warranty which I am attempting to claim on.
2005 3.0 Tdi, BKN (IIRC)
93k on clock
Full audi service history
Need to confirm that;
a) Injectors are definitely not an item which appears on the service schedule, and that they are meant to be a part for life.
b) That they are likely to cause an MOT failure for the smoke test (Septembers MOT was 1.33 1/m mean value - 3.0 being the limit)
c) That the above clearly indicates mechanical failure rather than "general wear and tear"
d) Is carbon build up likely to be a factor?
In short, all did fail when tested. RAC (being a typical warranty company) initially attributed it to car age, mileage and wear and tear (noting serviceable items are never covered by warranty) yet offered still offered to contribute towards two injectors.
Pointed out to them, that it's a non serviceable item, that the problem came on suddenly, etc etc, and as if like magic, they're now sending an "engineer" to the company that has tested the injectors (Automarine, Portslade in Sussex). Only indication i have is that they will look for carbon build up to put it down to general w&t. Offering to pay anything IMO is confirmation of failure of the items, otherwise you'd offer nothing, surely.
Injectors were very clean when removed apparently.
Anyone has similar experiences (not just with injectors failing) but failing quickly and any warranty (Audi or aftermarket) experience? Also, thoughts on any loopholes which RAC might try to exploit to not pay out? If needed i'll get a second opinion to confirm the fault and get them to fund our the £1,800 repair bill
cheers
In short, car's been in for a service at Kim Collins QST, asked them to inspect the plumes of smoke that the exhaust has been emitting more and more over the last two months, injectors sent off, inspected and all failed. Also have RAC Warranty which I am attempting to claim on.
2005 3.0 Tdi, BKN (IIRC)
93k on clock
Full audi service history
Need to confirm that;
a) Injectors are definitely not an item which appears on the service schedule, and that they are meant to be a part for life.
b) That they are likely to cause an MOT failure for the smoke test (Septembers MOT was 1.33 1/m mean value - 3.0 being the limit)
c) That the above clearly indicates mechanical failure rather than "general wear and tear"
d) Is carbon build up likely to be a factor?
In short, all did fail when tested. RAC (being a typical warranty company) initially attributed it to car age, mileage and wear and tear (noting serviceable items are never covered by warranty) yet offered still offered to contribute towards two injectors.
Pointed out to them, that it's a non serviceable item, that the problem came on suddenly, etc etc, and as if like magic, they're now sending an "engineer" to the company that has tested the injectors (Automarine, Portslade in Sussex). Only indication i have is that they will look for carbon build up to put it down to general w&t. Offering to pay anything IMO is confirmation of failure of the items, otherwise you'd offer nothing, surely.
Injectors were very clean when removed apparently.
Anyone has similar experiences (not just with injectors failing) but failing quickly and any warranty (Audi or aftermarket) experience? Also, thoughts on any loopholes which RAC might try to exploit to not pay out? If needed i'll get a second opinion to confirm the fault and get them to fund our the £1,800 repair bill
cheers