PDA

View Full Version : Result!



M1tchy
14-10-2013, 06:50 PM
Well, after taking delivery of my new A7 in a filthy state, scratches on the bonnet, rust and rusted fragments of metal on the paintwork and a kerbed alloy I sent a letter of complaint and CC'd the manager. They got back to me today and offered to repair the alloy, loan me a courtesy car for the duration, pay for the clay and wax I needed to clean the car and then protect it again and gave me £100 for use in the Audi merchandise store! Happy with that.

The car is going in on Weds for a number of annoying rattles to be sorted and hopefully they will fix the alloy too. Happy with the result so far, lets hope its a factory finish on the alloy.

Guest 2
14-10-2013, 06:52 PM
Super duper good result .. Still not expected however from a dealer.

Make sure you thoroughly check it before accepting it (again) and raise any further issues with their work then ;)

When you get it back its just another excuse to post some more pics up ;)