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b8sline
14-07-2013, 11:08 AM
Monday holiday so I’m going to take my Avant(58) to Audi Stirling.
I have a few issues I would like seeing to,

1- corrosion , the front arches are flaking on the lip.
2- boot lid has 4 or 5 spots of corrosion coming through.
3- headlight wash, off side doesn’t return in.
4- AC, first time needing it and the bloody thing’s not working.

When I bought the car a few months back from an Audi approved garage, I got 1 years warranty, so here’s hoping I get some joy.

Guest 2
14-07-2013, 11:12 AM
All should be covered by the corrosion guarantee and the approved used so nothing to worry about.


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b8sline
14-07-2013, 03:37 PM
Thank’s Chris, would I have to tell them of my re-map ? Not wanting it wiped or interfere with the warranty .

Guest 2
14-07-2013, 05:46 PM
they won't be happy that the car is remapped, i've read on here that some have refused point-blank to do any warranty work on a car with a remap but best telling them and see.

b8sline
14-07-2013, 06:29 PM
Oh, I might not say anything then because the garage where I got the car said he would re re-map it if it was wiped any time.

Guest 2
14-07-2013, 06:54 PM
They can tell if it's been remapped if they hook it up to their machine but as they're only doing a fault code scan for the AC I wouldn't worry.

gdallas
14-07-2013, 10:32 PM
i got my wings and lid replaced under 12 year corrosion warranty not two months ago from Stirling mate. I have to say the service was amazing from Lomond. very impressed. im sure you will be fine.

b8sline
14-07-2013, 11:20 PM
i got my wings and lid replaced under 12 year corrosion warranty not two months ago from Stirling mate. I have to say the service was amazing from Lomond. very impressed. im sure you will be fine.

That is encouraging to hear, how long did it all take and did you get a courtesy car ?

gdallas
14-07-2013, 11:23 PM
took 10 days. i got a polo car! had to pay my insurance. but tbh,,, i was so shell shocked that they were gonna do this that i though why not!! lol

b8sline
14-07-2013, 11:32 PM
took 10 days. i got a polo car! had to pay my insurance. but tbh,,, i was so shell shocked that they were gonna do this that i though why not!! lol

A Polo, I’m hoping for an R8.:D

gdallas
14-07-2013, 11:36 PM
good luck with that one lol

b8sline
15-07-2013, 05:58 PM
Just back from the dealers, the guy was very helpful.
Took down all my details as a new costumer and booked it in for a paint inspection next wednesday.
As for the AC and washer, the warranty company dosen’t have an account with them so it might be a case of footing the bill ourself and then claiming the cost back.

PS: £15 for the use of a hired car for the 1 day for inspection.

OH !, they will look at the AC & washer free of charge when it is in.

Guest 2
15-07-2013, 06:22 PM
£15 for a hire car?! Ludicrous!

If the car is under Audi approved this can be used at any UK audi dealer.

b8sline
15-07-2013, 06:39 PM
£15 for a hire car?! Ludicrous!

If the car is under Audi approved this can be used at any UK audi dealer.

The £15 is for insurance for the hired car, think that is per day too, hope that is not charged when it goes in to get repaired.

b8sline
23-07-2013, 08:43 PM
Dropped the car off tonight to get its paint inspection done tomorrow

The courtesy car I have is a 13 plate A3 1.4 tfsi in red, quite nice.

s7gpt
23-07-2013, 09:41 PM
Dropped the car off tonight to get its paint inspection done tomorrow

The courtesy car I have is a 13 plate A3 1.4 tfsi in red, quite nice. please keep us updated, noticed a little mark on the front wings of mine !

b8sline
23-07-2013, 10:10 PM
please keep us updated, noticed a little mark on the front wings of mine !

Will do. They have to send the results to Germany for them to give the go-ahead first.

theskyfox
24-07-2013, 08:20 AM
The £15 is for insurance for the hired car, think that is per day too, hope that is not charged when it goes in to get repaired.

Last time I had warranty work carried out, Audi said to me it would be £15 as well but didn't actually charge me for it in the end. P.S Might be worth checking your own car insurance paperwork...often your own insurance will cover a courtesy car whilst you are having work done

b8sline
24-07-2013, 07:41 PM
Last time I had warranty work carried out, Audi said to me it would be £15 as well but didn't actually charge me for it in the end. P.S Might be worth checking your own car insurance paperwork...often your own insurance will cover a courtesy car whilst you are having work done

That’s my car back from the garage, they said it will take a couple of weeks for the results from Germany.
They checked the AC and said it needs re-gassed and they fixed the sticking headlight washer free of charge.
Washed and hoovered .

And never charged me the £15 :cool:

s7gpt
02-08-2013, 08:01 PM
just had mine down to the dealers, they have taken a picture of the rust and sending them off to Audi, I should know in 5 days ?

b8sline
02-08-2013, 08:19 PM
just had mine down to the dealers, they have taken a picture of the rust and sending them off to Audi, I should know in 5 days ?

Thats good, I was told around 2 weeks so should hear something next week hopefully.

johndeere2130
02-08-2013, 10:45 PM
When i brought mine in, they looked at it there and then, measured the paint thinkness and took photographs. After a week, i heard nothing, and when i called they said, the paint warranty had ran out, the car was a 2007 year!!! After i imformed them that that would be impossible as the uk B8 was only sold since 2008, they quickly sorted it out:o

b8sline
07-08-2013, 08:57 PM
We got a call from Stirling Audi today, there is a Tech coming from Germany to inspect the corrosion. They said that they pick cars at random for a manual check and mine just happens to be one of 4 to be inspected next week. On the plus side, they are picking the car up at my work and dropping it back off.

s7gpt
08-08-2013, 08:17 PM
We got a call from Stirling Audi today, there is a Tech coming from Germany to inspect the corrosion. They said that they pick cars at random for a manual check and mine just happens to be one of 4 to be inspected next week. On the plus side, they are picking the car up at my work and dropping it back off. funny, just had a call saying they have three with same issue so want to inspect mine too !

b8sline
08-08-2013, 08:22 PM
Is your car to go in next week too then ? Bit of a pain in the ****.

s7gpt
08-08-2013, 08:29 PM
Is your car to go in next week too then ? Bit of a pain in the ****. it should but I'm off on holiday so early sept now, Will be checking in occasionally though so keep us updated ;)

b8sline
08-08-2013, 08:30 PM
Will do.

b8sline
14-08-2013, 10:59 PM
Guy from Audi picked my car up from work today, he left a nice white Q5 s line in it’s place but never left the key’s:mad: ( was hoping they wouldn’t get mine back in time ), but they did. I never seen the guy so he left paper work saying that I will be notified in 2 to 3 weeks from the bodyshop as to the next step.

b8sline
27-08-2013, 08:57 PM
Update:

Phone call from Lomond Audi today saying they have the go-ahead to repair/replace front wings and tailgate . Just to arrange a date now as we are off on holiday on friday for a week.

Guest 2
27-08-2013, 10:01 PM
Super, keep us updated :)

s7gpt
30-08-2013, 08:24 PM
mine getting checked from the 'guy from audi' on the 9th so will update after !

s7gpt
09-09-2013, 06:26 PM
ok, car into audi today, wait an hour whilst 'guy from audi' checks car over. now have to wait for his report to advise on work if any etc - they really don't make these claims easy :confused:

b8sline
09-09-2013, 09:26 PM
Yip, I know the feeling. We phoned Glasgow Audi today and the car is booked into their bodyshop on 7th October.
Courtesy car will be a vw polo :o which I will have to sort out the insurance for.

s7gpt
18-09-2013, 07:29 PM
result - booked in on 7th nov for work, just hope the courtesy car isn't a polo !!!!

b8sline
18-09-2013, 08:39 PM
result - booked in on 7th nov for work, just hope the courtesy car isn't a polo !!!!

Nice one.

Maybe a Lupo !:D

Guest 2
18-09-2013, 08:39 PM
Nice one.

Maybe a Lupo !:D

Or a Fox! :(

Fulty74
24-09-2013, 07:42 PM
My car was booked into Belfast Audi yesterday to get my two front wings sorted, I was met by two hot blondes who ever so helpfully pointed me to the waiting area. Another hot blonde got me a cup of coffee and a little toffee tray bake while I waited on my courtesy car. The courtesy car was a 13 plate A4 Tdi SE Tecnik with 64 miles on it. If Carlsberg did warranty work........ well in Belfast Audi

b8sline
24-09-2013, 08:07 PM
My car was booked into Belfast Audi yesterday to get my two front wings sorted, I was met by two hot blondes who ever so helpfully pointed me to the waiting area. Another hot blonde got me a cup of coffee and a little toffee tray bake while I waited on my courtesy car. The courtesy car was a 13 plate A4 Tdi SE Tecnik with 64 miles on it. If Carlsberg did warranty work........ well in Belfast Audi

Sweet !
So I'll get Norra Batty and Dot Cotton showing me to my wee Polo :mad:

s7gpt
24-09-2013, 09:08 PM
My car was booked into Belfast Audi yesterday to get my two front wings sorted, I was met by two hot blondes who ever so helpfully pointed me to the waiting area. Another hot blonde got me a cup of coffee and a little toffee tray bake while I waited on my courtesy car. The courtesy car was a 13 plate A4 Tdi SE Tecnik with 64 miles on it. If Carlsberg did warranty work........ well in Belfast Audi cool, my try an order a red head to go with my blond ;)

Redcar01
25-09-2013, 12:41 PM
Just had mine in this week at Sheffield Audi, courtesy car was a Audi A5 2.0 Tdi Quattro excellent service well pleased

b8sline
25-09-2013, 08:57 PM
Just had mine in this week at Sheffield Audi, courtesy car was a Audi A5 2.0 Tdi Quattro excellent service well pleased

Now I'm getting a bit ****** off with all these nice courtesy cars while I'm getting a wee Polo. :aargh4:

BTW, did you have to pay for insurance for it ?

Redcar01
25-09-2013, 10:25 PM
No did'nt charge for car. fully insured all in . all they asked was to put back diesel used , but i had made a mistake and had just finished my last night shift i went to bed, I only had 8 miles there and back so didnt put diesel in. By the way it was a 3 door coupe. I wouldnt buy one no room in the back and manual i won't buy another manual again.

Fulty74
25-09-2013, 10:55 PM
My car left in on Monday at 0830 and had it back Wednesday 1630, perfect paintwork, the courtesy car was insured at no cost with my wife and I both able to drive, wasn't asked to refuel it(did about 60 miles), really couldn't have asked for better service than Belfast Audi gave me, 1st class.

Redcar01
25-09-2013, 11:31 PM
Next time i want to try a Q5 as the wife likes them. Oops thata my pension gone LOL

b8sline
04-10-2013, 04:55 PM
Well car goes in on monday, we phoned them today as they were to pick it up from work but it's our holiday monday so they will collect it from the house.
Still a bit ****** off the courtesy car will be a 1.2 Polo Match :zx11: and that I have to insure it myself.

Guest 2
04-10-2013, 04:56 PM
My car left in on Monday at 0830 and had it back Wednesday 1630, perfect paintwork, the courtesy car was insured at no cost with my wife and I both able to drive, wasn't asked to refuel it(did about 60 miles), really couldn't have asked for better service than Belfast Audi gave me, 1st class.

Totally agree, who was your advisor (feel free to PM)? I've been with them the past 4 years and cannot fault them bar one or two clerical niggles :)

Fulty74
05-10-2013, 03:41 PM
Totally agree, who was your advisor (feel free to PM)? I've been with them the past 4 years and cannot fault them bar one or two clerical niggles :)


It was a young lady called Linsey, can't mind her surname, was very helpful throughout the whole process

b8sline
05-10-2013, 10:28 PM
Now I'm getting a bit ****** off with all these nice courtesy cars while I'm getting a wee Polo. :aargh4:

BTW, did you have to pay for insurance for it ?

Audi phoned today to tell me that they will not have a Polo in time for monday :p
So I will have to make do with a brand new A1 :biglaugh:

s7gpt
06-10-2013, 07:39 PM
taking mine in the morning for the wings doing, fingers crossed for a nice 'loaner' ;)

b8sline
06-10-2013, 08:24 PM
taking mine in the morning for the wings doing, fingers crossed for a nice 'loaner' ;)

Hope you do.

I'm insured with Quote me happy, which is online only. Hell knows how to contact them regarding insuring the courtesy car, can't even phone them. Audi will have to tell me tomorrow the reg of the A1 anyway before they come for mine.

Guest 2
06-10-2013, 08:27 PM
Hope you do.

I'm insured with Quote me happy, which is online only. Hell knows how to contact them regarding insuring the courtesy car, can't even phone them. Audi will have to tell me tomorrow the reg of the A1 anyway before they come for mine.

Thought Audi paid the insurance and put you on their policy, no? They do in Belfast anyway.

b8sline
06-10-2013, 08:46 PM
Not with Glasgow Audi, they say I have to cover the courtesy car.

Guest 2
06-10-2013, 08:49 PM
Not with Glasgow Audi, they say I have to cover the courtesy car.

That's pretty pants :(

b8sline
07-10-2013, 01:12 PM
Garage phoned, they did not get the courtesy car in so will now have to reschedule :zx11:

s7gpt
07-10-2013, 05:48 PM
drove in this morning, left my car and was handed a nice 13 plate a4 avant diesel, s line Quattro with nav and phone with no charge for insurance. But and a big but it only has 4 pistons, oh well cant have everything ;)

b8sline
07-10-2013, 07:05 PM
drove in this morning, left my car and was handed a nice 13 plate a4 avant diesel, s line Quattro with nav and phone with no charge for insurance. But and a big but it only has 4 pistons, oh well cant have everything ;)

Lucky you, mine is now going in on 23rd Oct , good thing is my insurance comp covers the courtesy car I found out.

s7gpt
07-10-2013, 07:28 PM
Lucky you, mine is now going in on 23rd Oct , good thing is my insurance comp covers the courtesy car I found out.
at least you will have newer wings than me ;) They have hinted it may be over a week before I get mine back though :(

b8sline
07-10-2013, 09:26 PM
at least you will have newer wings than me ;) They have hinted it may be over a week before I get mine back though :(

They told me 9 days, meant to be 7th to 16th.

s7gpt
12-10-2013, 05:55 PM
got my car back today, all done and a very good job from audi wakefield, missed my 6 pot ;)

Guest 2
12-10-2013, 07:21 PM
got my car back today, all done and a very good job from audi wakefield, missed my 6 pot ;)

After pics?! :p

s7gpt
12-10-2013, 07:23 PM
been raining all day Chris, will try and get some on when I've cleaned and polished her, weather permitting !

b8sline
12-10-2013, 08:29 PM
got my car back today, all done and a very good job from audi wakefield, missed my 6 pot ;)

Glad to hear it. So did they replace both wings, anything else ?

s7gpt
13-10-2013, 09:38 AM
Glad to hear it. So did they replace both wings, anything else ?
they replaced both wings and repaired a very small rusty bit under the rear drivers side light. they also repaired some minor stone chips on the boot too which was very nice of them ( if I didn't know better id have thought the boot had been replaced too :) ) and of course everything matches perfectly ;)

b8sline
13-10-2013, 05:23 PM
That sounds pretty good, it's a pity they don't repair stone chips on the bonnet as mine is a bit of a mess

b8sline
23-10-2013, 10:15 PM
Finally got my car picked up for corrosion warranty repair, left me this with only 300 miles on it.
http://i432.photobucket.com/albums/qq43/henryk67/trial/file_zps7eccfab3.jpg (http://s432.photobucket.com/user/henryk67/media/trial/file_zps7eccfab3.jpg.html)

Guest 2
23-10-2013, 10:18 PM
not bad, s-line too. What engine?

They gave me a 1.4 TFSI Sport a while back and that thing was nippy! Small tank tho thats the only thing.

b8sline
23-10-2013, 10:58 PM
Just the 1.6 diesel , a bit gutless at times and noisier than my avant.

b8sline
31-10-2013, 08:26 PM
Well got my car back from Glasgow Audi, haven’t had the chance to have a good look as it was dark by the time I got home from work.
Nice n clean inside and out. The invoice just said “paint correction to both front wings, sills and tailgate."
Will have a better look tomorrow .