davemetcalfe
28-01-2013, 02:44 PM
Can someone please help before I destroy my phone out of frustration!?
I am experiencing a strange issue with the phone book on my RNS 315 and can't seem to figure out whats going on. My phone is an HTC Sensation XE (Android 4.0.3 (Ice Cream Sandwich)) which connects to the radio without any problems. The names in the phone book are all loaded (after the initial synchronising message) but most of the numbers aren't! In other words you select a name and it says no number available. All the numbers are visible in the phone book on the phone.
I have tried everything I can think of. I've tried;
Saving the numbers to the SIM,
Deleting all contacts and re-importing them (both through Gmail and through a .csv file on the SD card),
Unpairing the phone and car,
Factory reset of the phone.
Nothing seems to help. I looked at the data in the .csv file this morning and there doesn't seem to be a consistent pattern to explain what is going on either - for example 2 contacts had data in the same 2 columns (first name and mobile number only) - whilst both names appear when connected to the car only one of the numbers does!
Can anyone suggest anything else I could try?
Sorry for the ramble - I hope it makes some sense.
Many thanks.
Dave
I am experiencing a strange issue with the phone book on my RNS 315 and can't seem to figure out whats going on. My phone is an HTC Sensation XE (Android 4.0.3 (Ice Cream Sandwich)) which connects to the radio without any problems. The names in the phone book are all loaded (after the initial synchronising message) but most of the numbers aren't! In other words you select a name and it says no number available. All the numbers are visible in the phone book on the phone.
I have tried everything I can think of. I've tried;
Saving the numbers to the SIM,
Deleting all contacts and re-importing them (both through Gmail and through a .csv file on the SD card),
Unpairing the phone and car,
Factory reset of the phone.
Nothing seems to help. I looked at the data in the .csv file this morning and there doesn't seem to be a consistent pattern to explain what is going on either - for example 2 contacts had data in the same 2 columns (first name and mobile number only) - whilst both names appear when connected to the car only one of the numbers does!
Can anyone suggest anything else I could try?
Sorry for the ramble - I hope it makes some sense.
Many thanks.
Dave