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View Full Version : Question Contact with Volkswagen H.O.



rodaire
10-10-2011, 04:27 PM
Having received no response from my VW dealer, from whom I purchased the 2011 Jetta, after I sent a recorded delivery letter noting my dissatisfaction with the gearbox, I would like to hear from any knowledgeable member advice as to how to contact VW directly ?

Just how does one make a firm complaint which would be acknowledged ?

Sam
10-10-2011, 04:46 PM
http://www.vwaudiforum.co.uk/forum/showthread.php?8197-VW-Audi-Skoda-SEAT-Bentley-Useful-Contact-Details

Contact details can be found in the above post if that helps.

As for making a firm complaint, send the letter recorded (and signed for) and ask for a response within 14 days.

rodaire
10-10-2011, 06:14 PM
Many thanks Sam. The 14 day deadline is a good idea.

Chris